Licensed Pharmacy Technician

Licensed Pharmacy Technician (Contract-to-Hire)

Job Title: Licensed Pharmacy Technician

Location: Optum Rx - 6 E 1st Ave Spokane, WA 99202

Schedule: Monday-Friday, 8:30 AM - 5:30 PM

Employment Type: Contract-to-Hire

Pay Rate: $20-$24/ Hour. Weekly Pay.

Position Overview

We are seeking a detail-oriented and customer-focused Licensed Pharmacy Technician to join a fast-paced Optum Rx pharmacy team. This contract-to-hire opportunity offers the chance to work alongside a collaborative group of pharmacists and technicians while supporting prescription processing, customer service, insurance coordination, and medication fulfillment. The ideal candidate thrives in a high-volume environment, demonstrates excellent attendance, and is committed to delivering exceptional customer service.

Key Responsibilities

• Accurately enter and process prescription information into the pharmacy system.
• Fill, label, and prepare prescriptions in accordance with state and federal regulations.
• Answer incoming phone calls and assist patients with prescription-related inquiries.
• Provide in-person customer service at the pharmacy counter.
• Process prescription refill requests and resolve customer concerns.
• Communicate with insurance providers regarding prescription coverage, billing, and claim issues.
• Triage customer calls and direct concerns to the appropriate pharmacy staff.
• Assist pharmacists with daily workflow and other technician duties permitted under Washington State regulations.
• Maintain accurate documentation and ensure compliance with pharmacy policies and procedures.
• Support a goal-oriented team environment while handling a high volume of prescriptions and customer interactions.

Team Environment

You will be joining a dynamic pharmacy team consisting of:

• 6 Pharmacists
• 14 Pharmacy Technicians

The team operates in a fast-paced, high-volume setting focused on delivering quality service, accuracy, and patient satisfaction.

Required Qualifications

• Active Pharmacy Technician license in Washington State.
• Minimum of 1 year of pharmacy technician experience.
• Strong customer service and communication skills.
• Experience working in a high-volume pharmacy environment.
• Excellent attention to detail and data entry accuracy.
• Reliable attendance and strong work ethic.
• Ability to multitask and prioritize responsibilities in a fast-paced setting.

Preferred Qualifications

• 2+ years of pharmacy technician experience.
• Experience working with prescription insurance billing and claims processing.
• Strong problem-solving and conflict-resolution skills.
• Demonstrated ability to provide exceptional customer service.
• Knowledge of prescription adjudication and insurance troubleshooting.

Interview Process

• Format: In-person interview
• Interviewers: Two Pharmacists and one Lead Pharmacy Technician
• Rounds: One round
• Focus: Behavioral-based questions centered on previous work experience, customer service, teamwork, and handling high-volume pharmacy workflows.