DoubleTree Boston North Shore - Convention Services Coordinator-Sales

Join our team as a Convention Services Coordinator!

As a Convention Services Coordinator, you're the ultimate team player-helping the Director of Sales & Marketing and our Sales Managers wow our guests! You'll keep communication flowing, tackle essential admin tasks, and even get to flex your sales skills with small groups and events. It's a dynamic role where every day brings a new opportunity to make someone's experience memorable!


KEY SKILLS/RESPONSIBILITIES

• Guest & Associate Relations: Greet everyone with a smile and keep things upbeat for guests and teammates.
• Professional Standards: Show up, look sharp, and follow the rules-even on weekends and holidays!
• Admin & Organization: Keep files tidy, stock the office, and make sure paperwork is always on point.
• Sales & Client Support: Answer calls, help plan awesome events, and make sure clients get what they need.
• Event Coordination: Help organize events, prep group data, and send out thank you notes-details matter!
• Team Support: Jump in to help Sales, Marketing, or Convention Services whenever needed.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field and hotel experience preferred.
• Proficient in Microsoft operating systems, OnQ, Delphi, and able to type at least 55 wpm.
• Strong communication skills with the ability to convey information clearly, listen effectively, and resolve concerns for coworkers and guests.
• Demonstrated ability to analyze complex data, evaluate options, and make sound decisions under pressure.
• Effective problem-solving skills, including anticipating and addressing issues in a fast-paced environment.
• Capable of managing financial information, basic arithmetic, and maintaining confidentiality and composure in high-pressure situations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:


DoubleTree Boston North Shore provides a versatile workplace near the I-95/US-1 interchange, with direct access to the Atlantis Sports Club and the Indoor Water Park of New England. Team members support comfortable guest rooms, on-site dining, fitness facilities, and flexible event venues. With proximity to Salem, Burlington, and the broader North Shore region, the property serves families, business travelers, and groups. It's a dynamic environment suited for staff who enjoy working in a full-service hotel with diverse guest needs.

Application deadline for Colorado positions: