Human Resources Coordinator

Introduction
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Overview
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.


Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.


Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Partners with HR Business Partners to meet the needs of departments within the business unit.
• Supports the internal and external recruitment efforts for the property by coordinating all efforts with the Talent Acquisition team.
• Conducts effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues.
• Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions, terminations and performance reviews).
• Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.
• Conducts exit interview, record feedback/dialog, and report patterns to management.
• Assists in the handling of unemployment compensation claims.
• Facilitates identified training programs for the property; including but not limited to, New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness and supervisory/management development training.
• Provides HR Policy guidance and interpretation consistent with Core and Local policies, State and Federal statutes and collective bargaining agreements, where applicable.
• Attends training and meetings, as required.
• Collects, analyzes and looks for trends in human resources data to make suggestions relating to HR strategy- turnover, engagement, and leadership opportunities.
• Assists with design and execution of engagement, wellness and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Maintains strict confidentiality in all departmental and company matters.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

Requirements

• Must be at least 21 years of age.
• Bachelor's degree in Business Administration, HR or other relevant degree; or equivalent combination of education and experience.
• Minimum of two years HR or supervisory experience preferred.
• PHR or SHRM certification preferred.
• Previous experience working with a labor environment with union contracts preferred.
• Proficient computer skills including MS Office software (Word, PowerPoint, Excel, and Outlook); iCIMS and Ultipro experience a plus
• Ability to work with various levels of the organization to develop and influence the culture.
• Highly effective communication and negotiation skills.
• Excellent organizational skills, presentation skills and ability to work independently and collaboratively.
• Exceptional customer service focus including attention to producing quality results.
• Demonstrated knowledge of state, local and federal labor laws and regulations related to HR.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate

LANGUAGE SKILLS
Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.


MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, possess ability to operate an adding machine and have basic computer skills.


REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


CERTIFICATES, LICENSES, REGISTRATIONS:
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.


PHYSICAL DEMANDS
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.