Efficiency & Automation Analyst - Multi Levels

Efficiency & Automation Analyst - Multi Levels

Location: McClean, VA

Clearance: TS/SCI w Poly

Position Overview

At JMark, we believe smarter processes lead to mission success. We are seeking innovative Efficiency & Automation Analysts across multiple levels to design and deploy automated solutions that streamline operations, eliminate inefficiencies, and enhance productivity. This role blends low-/no-code tools such as ServiceNow and UiPath Studio/Orchestrator with modern coding languages like Python to deliver secure, scalable, and high-performing solutions.

The ideal candidate is a tech-savvy problem solver who thrives on collaborating with stakeholders, translating requirements into automated workflows, and continuously improving processes to drive measurable impact.

Key Responsibilities

Automation Design & Deployment

• Design and deploy automated processes to standardize workflows and increase efficiency using ServiceNow, UiPath Studio/Orchestrator, and Python.
• Create prototypes and proof-of-concepts to validate functionality prior to production release.
• Build, test, debug, and refine solutions to ensure accuracy, reliability, and user satisfaction.

Collaboration & Requirements Gathering

• Partner with administrative, HR, legal/legislative, and security teams to identify opportunities for automating repetitive, time-consuming tasks.
• Translate business requirements into technical specifications and sustainable automation designs.
• Collaborate with mission architects to evaluate and integrate emerging automation and RPA tools.

Quality Assurance & Continuous Improvement

• Conduct end-user testing to confirm solutions meet operational and mission needs.
• Maintain comprehensive documentation, including process design documents, test scripts, and user guides.
• Monitor deployed solutions, applying iterative enhancements for adaptability and best practices.
• Provide training and reach-back support to ensure smooth adoption and long-term usability.

Success Factors

The ideal candidate will be:

• Analytical & Detail-Oriented - Skilled at uncovering inefficiencies and designing precise, effective solutions.
• Innovative & Resourceful - Leverages emerging automation tools and trends to deliver forward-looking solutions.
• Collaborative & Communicative - Works seamlessly with cross-functional teams and stakeholders.
• Adaptive & User-Focused - Prioritizes end-user experience and drives continuous improvement.

Qualifications

Required

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Hands-on experience with ServiceNow, UiPath Studio/Orchestrator, and Python.
• Strong knowledge of process mapping, prototyping, and testing methodologies.
• Excellent communication, documentation, and stakeholder engagement skills.

Preferred

• Experience supporting DoD or federal government automation initiatives.
• Familiarity with agile methodologies and CI/CD pipelines.
• Relevant certifications in ServiceNow, UiPath, or RPA tools.

Why Join JMark?

At JMark, innovation drives everything we do. As an Efficiency & Automation Analyst, you will help transform operations by designing smart, scalable solutions that free up valuable resources and improve mission outcomes. Join a team that values expertise, precision, and forward-thinking problem solving.

Your expertise. Our mission. One standard: excellence.Efficiency & Automation Analyst - Multi Levels of Discipline