Floor Plan Audit (FPA) Coordinator

What this job involves As a Floor Plan Audit (FPA) Coordinator at JLL, you will play a vital hands‑on role in ensuring the accuracy and quality of facility space data across our client portfolio. The position combines technical precision with client‑service excellence: you will conduct systematic floor plan inspections, maintain data integrity across multiple platforms, and identify opportunities for operational improvements. You will serve as a key interface between clients, site teams, and operational stakeholders while maintaining compliance with service‑level agreements and quality standards. What your day‑to‑day will look like Perform scheduled floor plan inspections and audits for all JLL‑supported sites within your assigned scope, ensuring accuracy and completeness of facility space data Maintain compliance with established KPI and SLA metrics, tracking performance and addressing any variances proactively Submit corrective work orders through appropriate systems for any defects, discrepancies, or maintenance issues identified during floor plan audits Prepare and review daily operational reports for accuracy and completeness prior to submission to management and clients Maintain and update JLL SharePoint sites, Workdocs, Corrigo, and other data‑management systems with current, accurate information Ensure all required trainings are scheduled and completed on time to maintain compliance and prevent delinquencies Support compliance efforts for all JLL management audits, operations audits, and client quality reviews Identify and support IFM cost‑savings targets and operational innovations through process improvements and efficiency recommendations Act as a professional interface with clients, visitors, and guests, maintaining a service‑oriented approach and representing JLL’s commitment to excellence Required Qualifications High school diploma or equivalent (required) 2+ years of experience in facilities management, building operations, space planning, or related fields Strong attention to detail with the ability to conduct thorough inspections and identify discrepancies in facility data Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook for reporting and documentation Experience using work‑order management systems, facility management software, or similar operational platforms Excellent organizational skills with the ability to manage multiple site locations and prioritize tasks effectively Strong written and verbal communication skills with a customer‑service orientation Valid driver’s license and reliable transportation to travel between client sites within the assigned geographic area Preferred Qualifications Associate’s or Bachelor’s degree Experience with SharePoint, Corrigo, or other facility‑management and data‑management platforms Background in floor plan audits, space measurement, or CAD/architectural drawing review Familiarity with BOMA standards, space‑measurement methodologies, or facility documentation best practices Knowledge of building systems, construction terminology, and facility infrastructure Experience working in Integrated Facilities Management (IFM) or corporate real‑estate environments Certification in facilities management (FMP, CFM) or commitment to pursue professional development Track record of conducting systematic floor plan inspections and maintaining data integrity across multiple platforms Experience identifying opportunities for operational improvements and cost savings Background serving as an interface between clients, site teams, and operational stakeholders Experience maintaining compliance with service‑level agreements and quality standards Ability to prepare and review operational reports for accuracy and completeness Background supporting management audits, operations audits, and client quality reviews Location On‑site – Santa Clara, CA Estimated Compensation 60,400.00 – 87,600.00 USD per year Personalized Benefits that Support Personal Well‑Being and Growth 401(k) plan with matching company contributions Comprehensive medical, dental, and vision care Paid parental leave at 100 % of salary Paid time off and company holidays Early access to earned wages through Daily Pay JLL is an Equal Opportunity Employer committed to diversity and inclusion. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. #J-18808-Ljbffr Role, Inc.