Customer Experience Specialist (Hospitality Background Preferred)

Customer Experience Specialist 3 Men Movers | Houston, TX If you come from hospitality, hotels, restaurants, or guest services and love taking care of people—but are ready for better hours, real benefits, and long-term growth—this role was built for you. At 3 Men Movers, we help customers through big life moments. We’re looking for calm, service-driven professionals who can think on their feet, solve problems, and deliver a great experience even on busy days. Pay & Perks $21–$24/hour, based on experience Up to $2,000 annual Christmas bonus Profit share + growth opportunities What You’ll Do Support customers before, during, and after their move Handle questions, issues, and follow-ups with care and confidence Work closely with dispatch and drivers to keep moves running smoothly Identify upsell opportunities when it makes sense Assist with customer claims and escalations Use CRM tools to stay organized and on top of details You’ll Be a Great Fit If You Have a hospitality or service background Stay calm under pressure and enjoy problem-solving Communicate clearly and professionally Are self-motivated and dependable Can work weekends Speak English (Spanish is a plus) Benefits That Actually Matter Medical, dental & vision (Doctor on Demand included) 401(k) with up to 6% match + HSA contributions Paid maternity & paternity leave Increased PTO + paid volunteer & voting time off Tuition reimbursement Team events, holiday parties & anniversary swag On-site gym + 5 WFH days per year #J-18808-Ljbffr Houston Dose