Customer Service & Administrative Processing Specialist (Temporary)

Lane Staffing

Job Summary

LaneStaffing is seeking detail-oriented and customer-focused professionals for a high-volume administrative support assignment in a structured office environment.

This role requires individuals who are comfortable working with sensitive information, performing detailed data entry, responding to public inquiries, and supporting time-sensitive operations. Ideal candidates thrive in fast-paced environments, demonstrate professionalism, and maintain strong attention to detail.
Key Responsibilities

Accurately enter and update records in internal systems
Review documentation for completeness and accuracy
Respond professionally to inbound calls and email inquiries
Provide accurate information regarding processes, timelines, and requirements
Maintain confidentiality of sensitive records and information
Prioritize daily assignments and meet processing deadlines
Investigate and resolve discrepancies requiring follow-up
Work collaboratively in a team-based office environment

Schedule

Monday - Friday, 8:00 AM - 5:00 PM
Some late nights and weekends required during peak operational periods

Minimum Qualifications

High school diploma or GED
At least 1 year of clerical or office experience
At least 2 years of customer service experience
Minimum typing speed of 35 words per minute
Strong attention to detail
Professional phone and email etiquette
Ability to handle confidential information with discretion

Preferred

Experience in high-volume processing environments
Bilingual (English required; Spanish, Vietnamese, Mandarin, or Chinese highly preferred)
Familiarity with Microsoft Office (Excel, Word, Outlook)

Work Environment

Office-based setting
Extended computer use
Occasional lifting up to 30 lbs
Must be comfortable sitting for extended periods

Additional Requirements

Must pass background screening
Must be able to commit to the full project timeline (February - October 2026)

Apply

Vacancy posted 1 day ago

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