Customer Service & Administrative Processing Specialist (Temporary)
Lane Staffing
Job Summary LaneStaffing is seeking detail-oriented and customer-focused professionals for a high-volume administrative support assignment in a structured office environment. This role requires individuals who are comfortable working with sensitive information, performing detailed data entry, responding to public inquiries, and supporting time-sensitive operations. Ideal candidates thrive in fast-paced environments, demonstrate professionalism, and maintain strong attention to detail.
Key Responsibilities
Key Responsibilities
- Accurately enter and update records in internal systems
- Review documentation for completeness and accuracy
- Respond professionally to inbound calls and email inquiries
- Provide accurate information regarding processes, timelines, and requirements
- Maintain confidentiality of sensitive records and information
- Prioritize daily assignments and meet processing deadlines
- Investigate and resolve discrepancies requiring follow-up
- Work collaboratively in a team-based office environment
- Monday - Friday, 8:00 AM - 5:00 PM
- Some late nights and weekends required during peak operational periods
- High school diploma or GED
- At least 1 year of clerical or office experience
- At least 2 years of customer service experience
- Minimum typing speed of 35 words per minute
- Strong attention to detail
- Professional phone and email etiquette
- Ability to handle confidential information with discretion
- Experience in high-volume processing environments
- Bilingual (English required; Spanish, Vietnamese, Mandarin, or Chinese highly preferred)
- Familiarity with Microsoft Office (Excel, Word, Outlook)
- Office-based setting
- Extended computer use
- Occasional lifting up to 30 lbs
- Must be comfortable sitting for extended periods
- Must pass background screening
- Must be able to commit to the full project timeline (February - October 2026)
Vacancy posted 1 day ago
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