Receptionist

Now Hiring: Part Time - Receptionist!

Location: Elderwood Village at Colonie | 626 Watervliet Shaker Road, Latham, NY 12110

Pay: $16.05/hr - $18.31/hr

Be the first friendly face residents and families see. If you're organized, personable, and enjoy helping others, a career as a Receptionist at Elderwood Village at Colonie could be the perfect fit. At our beautifully renovated 94-bed assisted living community, you'll play an essential role in creating a welcoming environment for residents, families, visitors, and staff alike. From greeting guests with a warm smile to keeping daily operations running smoothly, your professionalism and compassion will help make every interaction a positive one.

Why Join Elderwood?

• 401(k) with Employer Match
• Medical, Dental & Vision Benefits for eligible employees
• Paid Time Off
• Employee Referral Program
• Opportunities for professional growth and development
• Supportive, collaborative team environment
• A meaningful career where your kindness and organization make a difference every day

At Elderwood, our Mission is People Caring for People, and our receptionists are a vital part of bringing that mission to life. As the first point of contact for residents, families, visitors, and vendors, you'll help create a warm, welcoming atmosphere while providing administrative support that keeps our community running efficiently.

From answering phones and greeting guests to assisting with resident services and office tasks, you'll help ensure every person who walks through our doors feels valued, respected, and cared for.

We're Looking for Someone Who Is...

• Friendly, welcoming, and customer service focused
• Organized with strong attention to detail
• A confident communicator who enjoys helping others
• Able to multitask in a fast-paced environment while remaining calm and professional
• Dependable with excellent time management skills
• A collaborative team player who takes pride in creating positive first impressions

At Elderwood, every interaction matters. If you're looking for an opportunity where your organization, compassion, and customer service skills can make a meaningful impact each day, we'd love to welcome you to our team.

Responsibilities

• Welcome residents, families, visitors, and vendors with professionalism and warmth.
• Answer and direct multi-line phone calls efficiently and courteously.
• Sort and distribute incoming mail and forward mail for discharged residents.
• Assist with general office responsibilities, including typing, filing, copying, and other administrative tasks.
• Collect guest fees, maintain records, and assist with conference room reservations.
• Deliver newspapers to residents.
• Transport residents as directed by the Administrator or management team.
• Provide excellent customer service while supporting residents, visitors, and fellow team members.

Qualifications

• Experience answering multi-line telephone systems required.
• Previous office or receptionist experience required.
• Good typing skills and computer proficiency required; Microsoft Office experience preferred.
• Familiarity with office equipment, including copiers and other business machines, preferred.
• Ability to interact professionally with residents, families, visitors, and staff while maintaining confidentiality.
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.