Receptionist / Legal Secretary

Receptionist / Legal Secretary- Albany, NY

Salary:

$45,000 annually

Job Summary:

We are seeking a professional, organized, and detail-oriented Receptionist / Legal Secretary to support a busy legal office. This role serves as the first point of contact for clients and visitors while providing administrative and clerical support to attorneys and staff. The ideal candidate is highly organized, possesses excellent communication skills, and is able to manage multiple priorities in a fast-paced legal environment while maintaining strict confidentiality.

Job Responsibilities:

• Answer and direct incoming telephone calls in a professional and courteous manner.
• Greet clients, visitors, and vendors while providing exceptional customer service.
• Schedule appointments, client meetings, depositions, mediations, and court appearances.
• Coordinate deposition scheduling with attorneys, court reporters, videographers, witnesses, and opposing counsel.
• Order, track, and follow up on medical records, billing records, and radiology films from healthcare providers.
• Maintain accurate records of outstanding medical record requests and ensure timely receipt.
• Scan, upload, organize, and file legal documents within the firm's case management system.
• Receive, sort, and distribute incoming mail, emails, and faxes.
• Maintain confidentiality of client information and legal records.
• Perform general administrative, clerical, and office support duties as needed.
• Assist attorneys and office staff with daily administrative tasks to ensure efficient office operations.

Qualifications:

• Previous experience as a receptionist, legal secretary, administrative assistant, or similar office support role preferred.
• Experience in a law firm or legal office is preferred but not required.
• Strong organizational and time management skills with excellent attention to detail.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office (Word, Outlook, Excel) and general office technology.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Professional demeanor with exceptional customer service skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.

About the Company:

Our client is an established personal injury law firm committed to providing exceptional legal representation and outstanding client service. The firm offers a collaborative, professional work environment with opportunities for long-term career growth.