Human Resources Coordinator

Human Resource Coordinator

Quality without compromise is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.

See's is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century.

The Human Resource Coordinator aids with and facilitates the human resource processes at all business locations. This role administers select employee health and welfare plans and acts as liaison between employees and insurance providers. This position resolves employee relations concerns, provides worker's compensation administration, and assures positive employee relations. The Human Resource Coordinator assures that areas under auspices are administered in accordance with federal and state regulations and that plan and company provisions are followed. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry. Assist the Human Resources Managers in the implementation of See's Workers Compensation procedures in accordance with all state Workers Compensation laws and regulations. Prepares and submits the monthly Health & Welfare, Pension and Dependent Deductions billings for the Locals of United Food & Commercial Workers (UFCW) employees.

The pay range for this position is expected to be $28-$31 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Key Responsibilities:

• Completes all State and company-required reports and paperwork pertaining to Workers Compensation claims.
• Ensures all reports (First Alert, Supervisor's Report of Injury, and Incident Investigation Report) are completed to file the claim and submit to the carrier in a timely basis. Mailing and/or providing employees with required claim forms and reports. Assisting in accident investigations, when needed.
• Communicates with insurance carrier and medical clinics regarding employee status updates and modified duties requirements. Keeps Human Resources Managers and Department Managers informed.
• Completes 24-hour Questionnaire sent from carrier for claims with loss of work time or medical treatment is beyond 3 months.
• Completes wage statements for claims with loss work time and updates the carrier on wage information.
• Completes Weekly Safety Log.
• Maintains the filing for all records received pertaining to Workers Compensation files and the UFCW reports.
• Coordinates the preparation of charts for the monthly Safety Committee Meetings.
• Prepares all records and reports for the Workers Compensation insurance carriers' File Review Meetings.
• Maintains all OSHA required logs, reports, and annual postings. Completes all required surveys when received from the Bureau of Labor & Statistics.

Health and Welfare Administration and Coordination:

• Prepares and submits monthly Health and Welfare and Pension billings for UFCW.
• Prepares and submits monthly Dependent Deductions Contributions for UFCW.
• Back up support for processing of Health and Welfare and Dental Benefits for union shops.
• Back up support for processing Pension benefits for Local 85 and Local 125.

Compliance:

• Complies with subpoenas received for all employees as assigned.
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.
• Submits online investigation requests and assists with new-employee background checks.
• Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
• Follows Covid 19 Intake process for Retail, Office, and Administrative client group.
• Maintains company records pertaining to Americans with Disabilities Act (ADA), Incurred Loss Experience Reports.
• Participate in internal investigations as needed.

General Coordinator Duties:

• Respond to requests for employment verification.
• Answer incoming calls and requests from employees.
• Assist with seasonal recruiting processes for holiday staffing.
• Create, provide, and distribute collateral needed for Retail in terms of Human Resources (postings, forms, documents, etc.).
• Prepare new employee files.
• Scheduling of meetings and interviews as requested.
• Ensure data integrity of the HRIS system by accurately entering in appropriate personnel changes and adhering to the established workflow in the system.

Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness. All See's staff must be committed to the Company's core principles and workplace values, including diversity and inclusion. Completes other duties and special projects as assigned by management.

Minimum Qualifications:

• Demonstrated proficiency in computer skills, including MS Office Suite and Outlook 365.
• Previous Workers Compensation experience preferred.
• Previous experience in HCM programs (Workday) preferred.
• A minimum of 3 years of previous human resources experience required.
• Bi-lingual skills (English and Cantonese/Mandarin) required.

The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).