Medication Access Specialist

Pharmacy Technician

You Must Reside In Colorado for This Fully Remote Position.

Location: UCHealth UCHlth Admin 2450 Peoria, US:CO:Aurora

Department: Patient Line Refill Center

Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)

Shift: Days

Pay: $23.49 - $30.53 / hour. Pay is dependent on applicant's relevant experience

Summary: This position is within the Patient Line Refill Center (PLRC) and is non-patient facing. The team is responsible for following a standardized protocol approved by the UCHealth P&T Committee to ensure appropriate monitoring and authorization of medications for UCHealth primary care and specialty clinics. The PLRC team includes Pharmacy Technicians, Medication Access Specialists (MAS), Clinical Nurses, and Clinical Pharmacists. They process over 88,000 refill requests per month on behalf of UCHealth providers. PLRC team members establish collaborative working relationships with clinic staff, providers, and patients across the UCHealth system to authorize, troubleshoot, and resolve prescription refill issues. Additional duties may include, but are not limited to, contacting patients and pharmacies for clarification of refill requests, transcribing details from faxes and phone messages into the electronic medical record and advocating for utilization of UCHealth pharmacies.

Responsibilities

• Authorize and/or prepare medication refill requests in Epic according to the UCHealth Refill Protocol.
• Accurately document pertinent patient information related to medication, labs, and office visits in the chart.
• Accurately determine which medication authorizations can be completed by MAS, clinical staff, and those that need to be deferred to the clinic/provider for review.
• Identify and prioritize urgent refill requests and take the necessary steps to complete those requests in an accurate and efficient manner.
• Stay current with and appropriately utilize PLRC resources.
• Communicate with providers, clinic staff, patients, and PLRC team members in a clear and professional manner in person, over the phone, and in writing.
• Support the PLRC staff in prioritizing work, meeting performance standards, and collaborating with other teams when necessary.
• Serve as a resource for pharmacy technicians on the team.
• Position requires critical thinking skills, decisive judgment, the ability to work independently, collaborate with the team, and the ability to self-direct to different tasks based on team priorities.

Requirements:

• Certified Pharmacy Technician
• Pharmacy Technician Provisional-State
• Pharmacy Technician-State
• Pharmacy Intern
• High School diploma or GED.
• Required Licensure/Certification: PHATP (Pharmacy Technician Provisional) certification from State Board of Pharmacy OR State Intern license from State Board of Pharmacy. PHAT (Pharmacy Technician) certification from State Board of Pharmacy and Pharmacy Technician Certification (CPhT) by Pharmacy Technician Certification Board (PTCB) or equivalent within 18 months of hire.
• Preferred: 2 years of Pharmacy Technician experience or 1 year of experience performing prior authorizations or refill renewals.

Employees are our number one asset.

UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program.

Recognition

• Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
• Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
• Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Health and well-being

• Medical, dental and vision coverage.
• Access to 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
• Employer-provided short-term disability and long-term disability with a buy-up coverage option.

Retirement and savings

• 403(b) plan with employer matching contribution.
• Additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth

• UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
• Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
• Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
• Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
• Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

* Eligibility for some programs is based on an employee's scheduled work hours.

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.