Bilingual Chinese/English Outside Sales Associate- WA

Job Description

Job Description

Outside Sales Associate

Location : Seattle, WA

Work Arrangement : Onsite/Field-Based

Employment Type: Direct Hire

Pay Range: $50,000 to $75,000 base salary

Commission : Commission opportunity, TBD based on performance and sales results

Schedule : Monday-Friday, 9:00 AM-6:00 PM, with 1-hour lunch

Job Overview

We are seeking a Chinese/English bilingual Outside Sales Associate to support restaurant, wholesale, distributor, and foodservice customers across the Seattle market.

This role is built for someone who enjoys being in the field, building customer relationships, learning specialty food products, solving customer needs, and growing sales through consistent service. The right candidate will understand the pace of restaurant and food distribution customers, communicate well in both Chinese and English, and be comfortable managing a sales territory with daily customer interaction.

This is a strong opportunity for someone with B2B food distribution, restaurant sales, foodservice sales, restaurant operations, wholesale food, Asian food, seafood, produce, beverage, or restaurant supply experience.

Key Responsibilities

• Meet monthly and annual sales goals established by management.
• Visit current and prospective customers to provide product support, share information, and grow sales.
• Build long-term relationships with restaurants, wholesalers, distributors, and foodservice operators.
• Identify customer needs and recommend products that support menu, inventory, cost, and business goals.
• Educate customers on product offerings, availability, substitutions, promotions, and service options.
• Coordinate with purchasing, warehouse, accounting, and operations teams to support accurate order fulfillment.
• Enter and update orders accurately in the company system.
• Coordinate urgent deliveries when needed to support customer needs.
• Partner with accounting to support timely payment collection.
• Resolve customer issues quickly and escalate concerns when needed.
• Participate in weekly sales meetings.
• Attend semiannual inventory counts, which may occur on a weekend.
• Attend company events and functions outside normal working hours as needed.
• Maintain and safely operate a company vehicle according to company policy.
• Travel locally to customer sites, restaurants, wholesalers, distributors, and foodservice accounts.

Required Qualifications

• Chinese/English bilingual communication skills.
• Food industry knowledge required.
• Sales-oriented personality with strong customer-service instincts.
• Ability to build relationships with restaurant, wholesale, distributor, or foodservice customers.
• Valid driver’s license and clean driving record.
• Strong communication, interpersonal, and problem-solving skills.
• Strong organization and attention to detail.
• Basic Microsoft Office proficiency.
• Basic math skills, including markups, discounts, inventory counts, weights, measurements, and conversions.
• Ability to work independently and as part of a team.
• Ability to adapt to changing assignments, customer needs, product availability, and workload.
• High school diploma required.

Preferred Qualifications

• B2B food distribution sales experience.
• Restaurant, foodservice, wholesale, or distributor sales experience.
• Experience with Asian food, Chinese food, Japanese food, Korean food, seafood, produce, beverage, frozen food, refrigerated food, dry goods, or restaurant supplies.
• Experience selling to restaurant owners, chefs, general managers, buyers, or foodservice operators.
• ERP or order-entry system experience, especially Microsoft NAV or similar platforms.
• Associate degree or higher.

Success Measures

• Monthly and annual sales goal achievement.
• Growth of assigned customer accounts.
• New account development in the territory.
• Strong customer retention and repeat business.
• Accurate order entry and timely customer follow-up.
• High customer satisfaction and quick issue resolution.
• Strong coordination with warehouse, purchasing, accounting, and operations.
• Reliable field activity, territory coverage, and sales pipeline development.
• Effective product education and customer support.

Benefits

Eligible employees may have access to a competitive benefits package, including:

• 7 fixed holidays annually.
• 5 personal holidays annually, prorated for new hires.
• Vacation accrual based on tenure:
• 1-5 years: 80 hours per year.
• 6-10 years: 120 hours per year.
• 11-15 years: 160 hours per year.
• 16+ years: 200 hours per year.
• Sick leave: 48 hours, or 6 days, annually.
• Medical PPO with low copays and deductibles.
• Chiropractic and acupuncture coverage.
• Dental PPO with $2,000 annual maximum and orthodontia coverage.
• Vision plan with $200 frame allowance plus 20% discount on remaining balance.
• Employee, spouse/domestic partner, and dependent coverage.
• 100% company-paid premiums.
• Company-paid Life & AD&D Insurance: $25,000.
• Voluntary Life & AD&D available up to $250,000 at group rates.
• 401(k) and Roth 401(k) after 1 year.
• Company match of 50% of employee contributions up to 8% of pay.
• Profit-sharing eligibility after 1 year.
• 20% employee discount on company products, up to $500 per month.
• Comprehensive training and onboarding.
• Family-oriented culture.

Work Environment

This is a field-based sales role supporting restaurants, wholesalers, distributors, and foodservice customers across the Seattle market. The role requires local travel, customer visits, phone communication, order coordination, and occasional support for company events or inventory counts.

Why This Role

This is a strong fit for someone who enjoys food, restaurants, relationship-driven sales, and helping customers succeed. The role offers the opportunity to grow a territory, build long-term customer partnerships, and work with specialty food products in a strong restaurant and foodservice market.