Customer Service Representative
$25 - $30 per hour111 Sign, Inc
Job Description: Customer Service Representative at 111 Sign Inc
Job Responsibilities:
- Interact with customers via phone email and in-person to provide information about products and services
- Process orders returns and exchanges in a timely and efficient manner
- Address customer inquiries and resolve issues promptly and professionally
- Collaborate with the sales team to ensure seamless customer experience
- Maintain accurate customer records and update information as needed
Essential Qualifications:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficiency in using customer relationship management (CRM) software
- Attention to detail and organizational skills
- Ability to multitask and prioritize workload effectively
Desired Experience:
- At least 1 year of experience in customer service or a related field
- Familiarity with printing industry products and services is a plus
Salary & Benefits:
- Salary range: $25-$30 per hour
- Competitive benefits package including health insurance and paid time off
- Opportunity for growth and professional development within the company
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