Business Office Assistant

Vasona Creek Healthcare Center is seeking a dedicated, full-time Business Office Assistant to join our administrative team in Los Gatos, CA. We offer a competitive wage of $25.00 – $35.00 per hour along with a comprehensive benefits package. Job Overview Business Office AssistantPosition: Full-time (Monday – Friday)Schedule: $25.00 – $35.00 per hour (depending on experience)Compensation: Los Gatos, CALocation: Benefits Package Comprehensive health, dental, and vision insurance Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Life insurance and short-term disability Career advancement opportunities in healthcare administration Key Responsibilities Billing Support: Assist with Medicare, Medi-Cal, and private insurance billing processes. Accounts Receivable: Track, log, and reconcile resident trust accounts and daily facility collections. Customer Service: Answer phone calls, greet visitors, and assist residents and families with billing questions. Data Entry: Maintain accurate financial records, census logs, and resident files in compliance with HIPAA. Office Support: Manage incoming/outgoing mail, order office supplies, and support the Business Office Manager. Qualifications Experience: Minimum 1–2 years of clerical or accounting experience (healthcare or skilled nursing facility experience highly preferred). Skills: Proficiency in Microsoft Office (Word, Excel) and electronic health record/billing software (e.g., PointClickCare). Communication: Strong interpersonal skills and a compassionate customer-service mindset. Detail-Oriented: Exceptional organization skills with a high level of accuracy in data entry. Education: High School Diploma or equivalent required; Associate’s degree in business or finance is a plus. About Us Vasona Creek Healthcare Center provides exceptional skilled nursing, rehabilitation, and long-term care services. We pride ourselves on creating a supportive, team-oriented workplace dedicated to delivering top-tier care to our community. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.