Food Industry Retail Manager

Location : 6500 Metropolis Dr., Austin, TX, 78744, United States Job Category : Food Industry, Sales, Non-Profit Employee Type : Full Time Required Degree : 4 Year Degree Travel : 50% Manage Others : Yes Contact information : Phone: View phone number on click.appcast.io About Central Texas Food Bank The Central Texas Food Bank (CTFB) is the largest hunger-relief organization in Central Texas and a proud member of the Feeding America network. From its headquarters in Austin, CTFB serves a 21-county region on a mission to increase food access by providing nutritious food, leading hunger and poverty advocacy efforts, and transforming lives through programs, education, and innovative solutions. Through a combination of direct service programs and a network of approximately 250 nonprofit community partners, CTFB supports over 612,000 food-insecure individuals annually. We offer a collaborative and community-focused culture that values Service, Integrity, Dignity, Collaboration and Innovation. Position Overview The Central Texas Food Bank is looking for a dynamic Retail Manager in our Food Industry Department. This role will focus on developing and maintaining relationships with food donors to ensure eatable foods are available for the food bank. The Retail Manager owns the relationships with all our Food Industry partners and manages a team that makes regular calls on all locations such as HEB, Walmart, Sam’s Club, and Costco, as well as distribution centers and food manufacturing locations. This position will spend significant time out of the office visiting donors to ensure they have a thorough understanding of established donation processes while also targeting efforts to expand the number of food doors in the system. Relationships The Food Industry Retail Manager reports directly to the Director of Food Industry and manages the Retail Program team. This position works in close collaboration with the warehouse and logistics team to ensure food donations are handled successfully. This position is highly visible internally and externally. Your Responsibilities Select, hire, train, develop and supervise direct reports Set performance goals for team members that align to CTFB strategies and evaluate on a regular basis Effectively coach team members and ensure they develop technical, leadership and professional skills necessary for success Establish and maintain long-term, productive relationships with grocery retail donors at the store and regional management levels to ensure a consistent flow of nutritious donated food and non-food items Maintain strong, cooperative relationships with the food bank’s Transportation and Warehouse staff, including CTFB Drivers Act as an advocate in the reduction of food waste by educating key partners of the impact of eliminating hunger Onboard new grocery retail store locations to the food rescue program as needed Maintain timely and appropriate donor recognition communications Maintain accurate and timely donation spreadsheets and provide reports as required. Provide monthly key performance indicator (KPI) data and other monthly or quarterly reports Visit retail donors within 21 county service area Travel extensively, approximately 50%, within our 21 county service area Preparation of reports tracking goals, metrics, and deadlines Commit to supporting CTFB’s mission, vision, values, and culture Perform additional duties as necessary and/or requested Working Conditions Hours of Operation: Monday – Friday 8:00 a.m. – 5:00 p.m., with a hybrid work schedule. Some evening and weekend hours may be required, and flex time is encouraged to keep the total number of work hours per week at 40, provided work objectives are met. Environment: This position works in a typical office setting. There may be extended periods of sitting, standing, and/or bending; listening, talking, and/or visual concentration; writing and/or computer use. This position also requires working independently with others on a team. Travel: CTFB serves 21 counties in central Texas and often requires same-day travel between counties, using a personal vehicle, CTFB passenger fleet and possibly occasional out of town travel for meetings or special events. This job description does not list all the duties and responsibilities of this job. You may be asked to perform other duties based on the needs of the business. CTFB has the right to revise this job description as it relates to business operations at any time. Your signature provides acknowledgement that you received and understand the essential functions of this job. Requirements Your Qualifications Bachelor’s degree or equivalent experience. Experience working with food retailers or within food industry. Experience supervising regular full-time paid staff, including effective training, supervision, and delegation to others. Strong interest in reducing food waste and collaborating with other organizations to reduce regional food insecurity. Strong computer skills including Microsoft Office, Word, Excel, Outlook, PowerPoint, internet applications in a Windows environment, and ability to learn internal software and applications. Strong organizational skills and practices. Excellent written and verbal communication skills. Able to communicate across all levels and regularly present to upper management. Knowledge of food insecurity and hunger relief, especially in the Central Texas region Summary Comprehensive Benefits We are committed to service, above all else, in our community and for our team members. With our commitment to the health and wellness of our team members, we provide a full benefits package to include the following: Medical, dental, and vision plans Company paid short and long-term disability insurance plus employee life insurance 403b retirement plan plus up to 5% matching contribution after one year of service Telemedicine for physical and mental health Employee assistance program Paid time off including paid holidays Outdoor seating area with a garden view On-site gym with a shower In addition, Central Texas Food Bank is designated a Texas Mother-Friendly Workplace AND a Best Place for Working Parents. Grow your career, build your network and develop your talents while enjoying the flexibility of a family-friendly environment. #J-18808-Ljbffr Jimmy Jazz