Automated Solutions Specialist

Automated Solutions Specialist

Are you a detail-oriented problem solver with a passion for technology and customer service? Join our dynamic Automated Solutions Specialist where you'll manage and support dispensing accounts, assist with PULSE transitions, and drive continuous improvement in our dispensing software platforms.

Key Responsibilities

• Identify and resolve transactional errors in dual software environments.
• Analyze reports to ensure optimal system performance.
• Train associates on CribMaster and maintain training documentation.
• Collaborate with internal teams and customers to deliver exceptional service.
• Support PULSE activities when time allows.
• Enhance reporting and operational efficiencies.
• Create and maintain sales, troubleshooting, and training documentation.
• Represent the company professionally in all customer interactions.

What You Bring

• High school diploma required.
• Experience with CSD software is a plus.
• Strong Excel skills (Macros, Pivot Tables, VLOOKUP) or willingness to learn.
• Excellent organizational, analytical, and customer service skills.
• Ability to multitask, meet deadlines, and build strong relationships.
• Mechanical inclination is a bonus.

Work Environment & Physical Demands

• Primarily office-based (Brillion, WI Corporate Headquarters) with occasional work in customer production or warehouse settings.
• Must be able to lift up to 20 lbs regularly and up to 50 lbs occasionally.
• Requires close and distance vision, color and depth perception.

Travel Requirements

• Occasional travel to customer sites for equipment installation and support.
• International travel may be required; passport eligibility is necessary.

Hours: 7:00am-3:00pm (Monday - Friday)

Compensation: $20/hour (actual compensation will vary and will be based on various factors such as skill, experience and qualification for the role)

Work Location: On-site (Brillion, WI Corporate Headquarters)

Benefits include medical, dental, vision, life, company matched 401k, generous PTO and more. Plus, most benefits are effective on your first day!

Endries International, Inc. is a leading distributor of industrial fasteners and Class-C components, offering advanced supply chain solutions for over 50 years. With 26 distribution centers across North America and Europe, the Endries family of brands delivers an extensive product breadth of over 800,000 SKUs, including standard and engineered fasteners. Headquartered in Brillion, WI, Endries is committed to providing innovative, reliable solutions with a focus on quality and service for industrial and commercial OEMs.

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.