Mental Health Patient Recruitment Specialist Lead

Location CBH Health, LLC, CenExel CBH 9318 Gaither Rd. Suite 220 Gaithersburg, MD 20877, USA Job Summary The Recruitment Specialist Lead will independently assist management in ensuring maximum study participant recruitment for enrolling clinical trials. Will also assist in training and leading new staff members in the department. This role may also assist by acting as a lead for the Community Outreach team. Compensation $55K - $60K per year, depending on education, experience, and skillset. Essential Responsibilities and Duties Maintains a professional relationship with potential study participants. Assesses patients for their eligibility for psychiatric clinical trials. Schedules screening appointments in PRM and Clinical Conductor. Makes reminder phone calls as needed. Communicates and reaches out to referral connections, sponsors, or potential providers. Acts as the liaison for outside referring sources. Provides regular updates to Manager or Director of Recruitment and site leadership. Reviews medical records to ensure eligibility of patients. Assists with sponsor and CRO communications, including, but not limited to meetings, enrollment updates, and pre-screen log submissions. Supervises recruitment specialists and ensures call volume and weekly screening appointments are achieved. Conducts outreach and special events as needed and conducts presentations to various referral sources. Does daily and weekly scheduling of pre-screen appointments for the community outreach team, ensuring appointments are consistently booked and evenly distributed throughout the week. Ensures proper follow-up procedures are carried out, including re-engagement of no-shows and rescheduling of cancellations. Provides weekly and monthly performance reports detailing community outreach team activity and outcomes. Schedules patients in a timely manner to allow the transportation team adequate time to coordinate routes. Monitors workflow and proactively identifies and addresses scheduling or follow-up issues to maintain efficiency and meet patient recruitment goals. Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies. Assumes other duties and responsibilities as assigned. Education, Experience & Skills Must be able to effectively communicate verbally and in writing. Minimum high school diploma or GED. 3 years of mental health experience. Must be detail oriented and have exceptional computer and organizational skills. Must be self-directed and able to work with minimal supervision. Able to take a flexible approach to shifting priorities. Able to manage multiple projects and responsibilities. Motivated to work consistently in a fast paced and rapidly changing environment. Working Conditions Indoor, Office environment. Essential physical requirements include sitting, typing, standing, and walking. Lightly active position, occasional lifting of up to 20 pounds. Reporting to work, as scheduled, is essential. On site work arrangement. CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Cenexelresearch