Service Technician

Job Description

Job Description

Job Title: Roll-Up Door TechnicianPosition Summary

The Roll-Up Door Technician is responsible for the installation, service, maintenance, and repair of rolling and coiling door systems in commercial and industrial environments. This role requires specialized expertise in rolling steel doors, security grilles, fire-rated doors, and motorized operators, with a strong focus on safety, code compliance, and precision workmanship.

Key Responsibilities

• Install, service, troubleshoot, and repair roll-up and coiling door systems, including:

  • Rolling steel doors (service, insulated, and fire-rated)

  • Security grilles and rolling shutters

  • Counterbalance systems, barrels, springs, and guides

  • Chain hoists and motorized operators

• Diagnose mechanical and electrical issues and perform corrective repairs

• Adjust, balance, and tension rolling door systems to manufacturer specifications

• Inspect doors and operators to ensure proper function and compliance with safety standards

• Perform preventative maintenance to reduce downtime and extend equipment life

• Ensure compliance with applicable building codes, fire door regulations, and OSHA safety requirements

• Accurately document service calls, inspections, and repairs

• Communicate professionally with customers regarding findings, recommendations, and completed work

• Maintain tools, equipment, and service vehicles in safe working condition

Required Qualifications

• 2+ years of hands-on experience servicing and installing roll-up or rolling steel door systems

• Strong mechanical aptitude with rolling door components and counterbalance systems

• Working knowledge of motor operators, controls, and safety devices

• Ability to read technical manuals, drawings, and wiring diagrams

• Familiarity with fire-rated door testing and compliance requirements (where applicable)

• Valid driver’s license with acceptable driving record

• Ability to lift up to 75 lbs and work at heights

Preferred Qualifications

• Manufacturer certifications (e.g., Cornell, Clopay, Cookson, Wayne Dalton, Raynor)

• Experience with high-security or fire-rated rolling doors

• Electrical troubleshooting experience (low-voltage and motor operators)

• OSHA 10 or OSHA 30 certification

• Experience in commercial, industrial, or retail environments

Work Environment & Physical Requirements

• Work performed at customer job sites including warehouses, retail storefronts, parking structures, and industrial facilities

• Frequent standing, climbing ladders, kneeling, and overhead work

• Exposure to mechanical equipment, moving parts, and varying weather conditions

Compensation & Benefits

• Competitive hourly pay based on experience

• Overtime opportunities

• Company vehicle and tools (where applicable)

• Medical, dental, and vision insurance

• Paid time off and holidays

• Ongoing training and certification opportunities

Equal Opportunity Employer

We are an Equal Opportunity Employer and value diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.