Precast Refractory Technical Specialist

Role Description

As a Precast Refractory Technical Specialist, you'll serve as a technical expert supporting the development, implementation, and optimization of precast refractory solutions for customers across North America. This is a remote position with extensive travel (75%+) to customer and manufacturing sites.

• Partner with Sales teams to understand customer requirements and recommend precast refractory solutions.
• Conduct field measurements and assessments to support mold design and fabrication activities.
• Support manufacturing processes related to the production of precast refractory components.
• Coordinate and monitor product trials at customer sites to evaluate performance and gather feedback.
• Identify opportunities to improve product performance, manufacturing efficiency, and customer processes.
• Document, analyze, and communicate product quality and performance results to customers and internal stakeholders.
• Collaborate with R&D on new product development initiatives and continuous improvement projects.
• Support Operations with product footprint strategies, manufacturing transfers, and implementation activities.
• Partner with Recycling teams to advance sustainability objectives and circular economy initiatives.
• Provide hands-on technical support in customer and manufacturing environments while maintaining compliance with safety standards and OSHA regulations.

Qualifications

• Bachelor's degree in Ceramic Engineering, Metallurgical Engineering, Materials Science, Chemical Engineering, or a related technical field preferred. Relevant industry experience may be considered in lieu of a degree.
• 5+ years of experience in refractories, steelmaking, heavy machinery, or a related industrial environment.
• Knowledge of refractory materials, applications, and steelmaking practices.
• Mechanical aptitude with the ability to support equipment such as mixers, gunning machines, and related systems.
• Strong analytical and problem-solving skills with a continuous improvement mindset.
• Excellent verbal and written communication skills, including the ability to present technical information to diverse audiences.
• Advanced Microsoft 365 skills; SAP experience is a plus.
• Strong organizational skills, self-motivation, and the ability to work independently and collaboratively across functions.
• Willingness and ability to travel extensively (75%+) throughout North America.

Benefits

• Competitive Compensation Package
• Comprehensive Benefits Package – Including medical, dental, vision, life insurance, and disability coverage.
• 401(k) Retirement Plan – With company matching to help you plan for your future.
• Paid Time Off
• Mileage reimbursement and paid travel, meals and accommodations
• Training & Development – Access to learning resources and career development programs.
• Inclusive Work Environment – A culture that values diversity, safety, and collaboration.