Contract and Customer Relations Associate

Hosted PBX and Telecom Provider in NJ Nationwide Coverage Enjoy unlimited scalability with a cloud based phone system provided by a service provider who you can trust. We’ll keep the recordings safe in our data centers so they are there when you need them. Contact us to start recording your calls! Contract and Customer Relations Associate This position is based in Red Bank New Jersey Job Description Monmouth Telecom is looking for an aggressive and motivated individual to fill the full‑time position within a dynamic and fast‑growing Telecommunications company. Responsibilities include front line engagement with both existing & prospecting clients to enhance business growth, processing orders, and supporting clients’ needs. When necessary, be able to carry out any required research to resolve contract and customer service inquiries. This is an excellent opportunity that will provide an invaluable level of experience as well as growth opportunities within the company. Documents Contract & Customer Relations Associates are often tasked with handling and distributing a number of different documents both internally and to our clients. Proficiency with Microsoft Office, Adobe, Scanning, and Email are essential. Skills A Monmouth Telecom Associate must be able to work independently, as well as part of a team, in a fast paced ever changing environment. Being comfortable and proficient with computers and new technology is required. Strong oral & written communication, customer service, and computer skills are a must. Candidate needs to be well organized and pay attention to detail. Candidate must have strong skills in time management, multitasking, prioritizing, meeting deadlines, interpersonal skills, initiative, problem solving abilities, and dependability. Experience in social media, online marketing, and analytics is preferred. Bachelor’s Degree preferred. Monmouth Telecom provides equal employment opportunity [EEO] to all persons regardless of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation or sex. Great opportunity for responsibility advancement within the company! Paid vacation, paid sick time, paid personal days, 401(k) Plan and Health Benefits Package. Handle large call volumes efficiently with Call Queues. All of our integrated services, including Hosted PBX over Fiber Internet or T1 Service , are fully compatible with a backup cable modem. With Cable Failover you can enjoy the quality of a dedicated connection with the added reliability and bandwidth of a backup cable or fios connection. Monmouth Telecom 1 Industrial Way West Bldg D Ste A Eatontown, NJ 07724 Key Data/Switching Facilities 12 N 7th St. Camden, NJ 08102 165 Halsey St. Newark, NJ 07102 423 Washington Ave. Pleasantville, NJ 08232 All staff located in NJ USA. No overseas outsourcing. #J-18808-Ljbffr Monmouth Telecom