Audi Service Advisor

Automotive Service AdvisorInternational Autos is looking for a motivated, customer-focused Automotive Service Advisor to join our high-performing team. If you're outgoing, great with customers, and sales oriented - we'd like you to join our team! State of the art facilities - new construction!What You'll DoCustomer interaction: Greeting customers, listening to their concerns about their vehicle, and gathering information about the issue.Vehicle inspection: Performing a basic visual inspection of the vehicle to identify potential problems.Diagnosis and repair recommendations: Consulting with technicians to diagnose issues, explain repair options to customers, and providing cost estimates.Repair order creation: Preparing detailed repair orders outlining the necessary work, parts, and estimated costs.Communication with technicians: Clearly communicating customer needs and concerns to the service technicians.Customer updates: Keeping customers informed about the progress of their repairs and addressing any questions or concerns.Sales opportunities: Up-selling additional services or maintenance packages as needed.Scheduling appointments: Booking future service appointments for customers.Complaint resolution: Handling customer complaints and working to resolve issues.Maintaining records: Keeping accurate customer and vehicle service history records.What We're Looking ForProven record of achieving exceptional Customer SatisfactionPast experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a mustAbove average energy levelA desire for a long term career with a growing organizationPersonal and professional integrityADP computer experience a plusWhat We OfferPaid trainingPaid vacationFlexible work hoursMedical, dental, and vision insurance401K with company matchClosed SundaysWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.