Multi-Line Representative - State Farm Agent Team Member

Multi‑Line Representative - State Farm Agent Team Member

Full Time, Raleigh, NC

Benefits

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Who We’re Looking For

• You’re the person people call first when life goes sideways – calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship‑builder who earns trust quickly and keeps it.
• You listen first, then guide , making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth and you know how to turn needs‑based conversations into confident buying decisions that truly help customers.

Location

Raleigh, NC 27607

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

About the Agency

I opened my agency in 2013 and lead a team of seven with a strong purpose behind what we do. We offer PTO, a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work‑life balance. Our office culture is supportive, growth‑oriented, and centered around making a real difference.

Compensation: $50,000.00 – $75,000.00 per year.