Employee Relations Consultant

Position Title Employee Relations Consultant Key Details Location: Boone, NC Faculty Rank: No Position Number: 098291 Department: The Office of Human Resources - 170100 Position Summary The mission of Appalachian State's Human Resources Department is to cultivate an engaging employment journey while advancing the mission of the university. We focus on attracting, developing, and retaining top talent while empowering employees to contribute their best. We are dedicated to creating a safe and healthy working environment characterized by fair treatment, open communication, personal accountability, trust, and mutual respect. We commit to provide human-centered services and professional consultation, ensuring that employees are empowered to thrive. We actively listen, simplify operational complexity, and invest in people, fostering an environment where everyone feels valued. We support the university's strategic priorities and leave an enduring mark on the lives of students, employees, and the broader community we serve. Minimum Qualifications Bachelor's degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions. Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all positions. License/Certification Required N/A Preferred Qualifications Thorough investigative skills Successful conflict resolution Effective facilitation skills Strong Initiative Flexibility and Adaptability in a fast-paced environment Quality decision-making Exceptional interpersonal and stress-management skills. Demonstrated commitment to: discretion, confidentiality, integrity, and ethical behavior. Working knowledge of relevant federal and state employment law, UNC System and Office of State Human Resources (OSHR) policies. Essential Duties and Responsibilities Policy Interpretation and Guidance Expert Knowledge: Maintains in-depth knowledge of HR and Employee Relations topics, policies and procedures. Interprets and advises employees on University, OSHR and UNC System policies. Advises employees on a variety of workplace rights related to discipline, grievances and appeals, or other Employee Relations topics. Adaptive Guidance: Explains HR policies and procedures to answer a wide range of questions and provides information regarding various HR matters. This includes navigating unfamiliar or unique situations where prescribed guidance may be limited, requiring sound judgment to find compliant solutions. Program Management: Ensures compliance with the Random Drug and Alcohol Testing program. Manages network of certified mediators and trained hearing committee members. Workforce Development Performance Consulting: Provides education and consultation on performance management practices Data-Driven Training: Conducts exit interviews, summarizes findings, and proposes strategies for improvement. Gathers and analyzes Employee Relations data to identify trends, potential risk areas, and development opportunities. Training and Education: Develop and deliver general campus-wide employee relations-related trainings and performance management education. Consultation on Workplace Issues Conflict Resolution: Consults on a variety of workplace issues such as interpersonal conflict, performance or conduct deficiencies, morale concerns, or departmental concerns. Resolution Coordination: Facilitates resolution options such as disciplinary actions, training, resource referrals, and informal and/or facilitated discussions. Proactively monitors and follows up on individual situations to ensure follow-through on recommended actions and disciplinary steps. Strategic Partnership: Serves as an HR business partner to department leaders on organizational and day-to-day concerns. Type of Position Full Time Position Staff/Non-Faculty Staff/Non-Faculty VISA Sponsorship VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S. Appointment Type 1.0 Work Schedule / Hours Monday-Friday, 8:00 a.m. - 5:00 p.m. May occasionally work outside standard business hours to meet the needs of second and third shift employees. Number of Hours Per Week 40 Number of Months Per Year 12 Mandatory Staff No Suggested Salary Range Up to $70,000 depending on experience Physical Demands of Position typical of office environment Posting Details Posting Date: 07/28/2026 Open Until Filled: Yes Evaluation of Applications Begins: 08/03/2026 Search Chair Name: Tina Chaffin Search Chair Email: View email address on click.appcast.io Quick Link: Posting Number: 201501821P #J-18808-Ljbffr