Remote CX Operations Leader with AI & Analytics
RealTime Software Solutions, LLC
- Remote job
RealTime Software Solutions, LLC is seeking a Customer Experience Operations Manager to enhance operational efficiency through data analysis and AI integration. You will lead the CX organization, ensuring teams can effectively engage with customers, driving strategies that directly impact retention and growth. The ideal candidate has extensive experience in customer-facing roles in a B2B SaaS environment and a proven understanding of modern customer experience tools. This fully remote position offers a variety of benefits including unlimited PTO and health insurance. Interested candidates should provide their desired salary for application consideration. #J-18808-Ljbffr RealTime Software Solutions, LLC
- ...looking for a Senior Director of Operations to lead core business functions in a remote-first setting. This role focuses... ...optimizing workflows, while partnering with leadership. Ideal candidates will... ...in operations and a strong analytical mindset. The position offers a competitive...Remote work
- ...technology firm is looking for a Customer Experience Operations Manager to build and scale the operational foundation of their CX organization. This hands-on role involves modernizing their CX tech stack, strengthening analytics, and improving automation and efficiency....SuggestedWork at office
- ReversingLabs in Boston is seeking a Senior Director, Revenue Operations to enhance sales processes and oversee analytics and reporting. The role involves driving sales productivity through data-driven decisions, analytics, and optimizing sales tools. The ideal candidate...Remote job
- ...experienced eDiscovery Project Manager to support their remote team based preferably on the West Coast. The role... ...on discovery phases, coordinating eDiscovery operations, managing workspaces, and overseeing advanced analytics projects. Candidates should have 5-7 years of...Remote jobHourly pay
- ...high-quality client support. This remote position favors candidates from... ...include managing eDiscovery operations, advising legal teams, and executing advanced analytics projects. The role requires 5-7... ...management experience, particularly with Relativity and eDiscovery tools...Remote job
- ...Manager of Talent Acquisition Operations in Atlanta, Georgia. The... ...management while working closely with recruiting leadership. Responsibilities... ...developing recruiting analytics, optimizing TA systems, and... ..., balancing in-office and remote work schedules. #J-18808-Ljbffr...Remote workFull timeWork at office
- Data and Analytics Program Manager (Worcester, MA OR Remote) This is a full‑time, exempt role. Position... ...the data and analytics operating model in support of our... ...Facilitate the annual process with key stakeholders to... ...developing data, model and AI governance, ensuring projects...Remote jobFull timeTemporary workWork from home
$159.3k - $273.2k
...Sales Operations/Analytics Role Optum Life Sciences is a pharmaceutical, medical... ...by: Elevating insights with real-world data Proving... ...SalesForce training, new AI and dashboard functionality training... ...the flexibility to work remotely from anywhere within the U.S....Remote workMinimum wageFull timeWork experience placementLocal area$100k - $125k
...Remote – U.S. & Canada Only | Full‑Time Compensation: $100K–$125K... ...looking for someone to “manage analytics.” We’re looking for someone who... ...web measurement infrastructure with downstream data and reporting... ...active client implementations AI Expectations Use AI to accelerate...Remote workFull timeSummer workWork from homeVisa sponsorship- ...services company is seeking a Director, Customer Experience Operations. This role involves designing and executing customer... ...through strategic initiatives, ensuring alignment with business goals. This position is remote-first for US-based employees, offering competitive...Remote work
- ...A leading AI research lab is seeking an Office Manager Expert to create and refine office... ...challenges for AI models. In this remote role, you will develop scenarios that test... ...experience in office management, strong analytical skills, and a knack for communication. Join...Remote workWork at officeFlexible hours
- ...Genesys Cloud, the AI-powered Experience... ...engagement, efficiency and operational improvements.We... ...is building trust with and providing... ...Strategy Engagement Lead, CX Advisory, you will... ....Location: Fully remote within U.S. (not limited... ...role in an analytical environmentProven track...Remote workWork from homeWorldwide
- ...Select (a Berkley Company) is seeking an Operations Analyst II in Chicago. This role... ...process improvements, partnering with technology teams for automation and AI solutions, and developing operational insights through data analytics. Ideal candidates will have a Bachelor...
- ...leading quant trading firm is seeking an Operational Risk Manager in Chicago to enhance risk... ...position involves close collaboration with the trading floor and advising... ...or algo trading, and expertise in data analytics and AI tools. This role promises dynamic engagement...
- ...role involves managing a small team and overseeing key initiatives related to Maddox AI. The ideal candidate will have 3-5 years of project management experience and strong analytical and problem-solving skills. The position requires proficiency in Microsoft Office Suite...Work at office
$120k - $150k
A tech-driven company based in New York is seeking a CX Operations Manager to enhance customer support processes. The ideal candidate will manage Zendesk workflows, implement AI tools, and collaborate with leadership. Applicants must have at least 3 years of Zendesk experience...- Inn-Flow is looking for a CX Operations Manager in Raleigh, NC. This hybrid role is key to building and scaling their Customer Experience... ...optimizing automation tools while interacting cross-functionally with various teams. Inn-Flow emphasizes a supportive work...Work at officeFlexible hours
$50 per hour
...drive Agile practices within their AI-Powered Banker program. This fully remote role involves facilitating Agile delivery for data acquisition and analytics in Commercial Banking. Responsibilities... ..., and ensuring project alignment with business priorities. Candidates...Remote workHourly pay- ...Business Analytics Manager (Lifecycle Marketing) Partner with Lifecycle Marketing leadership to define who we communicate with, what we say, and when we say... ...strategic focus to experimentation. Leverage emerging AI capabilities to improve targeting, personalization,...Remote work
- ...Program Manager for Global Vendor Operations. This role requires 8+ years... ...performance scorecards, use AI for vendor compliance, and... ...should demonstrate leadership, analytical skills, and excellent... ...salary and is based in California with remote options for most work. Join Pinterest...Remote work
$2,500 - $3,000 per month
...organization is seeking a Head of Customer Experience and Operations to lead the customer support and operations teams. This remote role requires over 5 years of experience in... ...competitive salary of $2,500 to $3,000 monthly with health benefits and a collaborative, growth-...Remote job- A leading SaaS company is seeking a Head of IT to build and lead IT Operations as a strategic function. This role requires transforming compliance into a competitive advantage and leveraging automation for efficient growth. Responsibilities include managing a global IT...Remote jobFlexible hours
$169k - $212k
Headway is seeking a Senior Manager for People Systems & Operations in San Francisco. In this role, you'll lead HR technology strategy... ...People systems to support our growth. We're looking for a leader with deep expertise in People Operations, including Workday administration...Remote jobFlexible hours- MLOps Engineer, Manager - Analytics Operations Join to apply for the MLOps Engineer... ...at TieTalent About Working with Us Challenging. Meaningful.... ...for deploying innovative AI and ML solutions that drive business... ...-by-design, field-based and remote-by-design jobs. The occupancy...Remote workFull timeWork experience placementLive inShift work
- ...in Nashville is seeking a Customer Operations & Implementation Leader to design scalable systems for customer... ..., manage teams, and leverage AI tools. The ideal candidate will have... ...and the position is primarily onsite with some remote work on Fridays. #J-18808-Ljbffr...Remote work
$100k - $115k
...organization is seeking a Business Operations Manager to enhance efficiencies in... .... The role requires strong analytical skills, project management capabilities... ...from $100,000 to $115,000 annually, with comprehensive benefits and a remote work option. #J-18808-Ljbffr ZearnRemote work- ...based in New York seeks a Manager, CX BPO, WFM & Programs to oversee... ...team and workforce management operations. The ideal candidate will have... ...of management experience, with a strong background in service-oriented environments. Remote eligible, but hybrid preferred...Remote workWork at office1 day per week
- ...Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel to Buffalo, NY Duration: Initial... ...IVR/IVA solutions , including AI and speech-enabled capabilities... ...Exposure to contact center analytics, reporting, or optimization strategies...Remote workFlexible hours
- ...managing eDiscovery tools and projects, and ensuring compliance with client requirements. Applicants should have 5-7 years of experience... ...Relativity. The position offers a competitive hourly rate and flexible, remote work preferences. #J-18808-Ljbffr Fisher Phillips LLPRemote jobHourly payFlexible hours
- Point Broadband / Sunset Digital is looking for a CX Journey & Insight Lead to enhance customer experience through analytics. The role demands 5-8 years of experience in... ...must reside in a state where Point Broadband operates, including NY. #J-18808-Ljbffr Point Broadband...Remote job
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