Process Excellence Manager

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at . YOU ARE You produce solid analytical work — assessing trends and forces shaping your industry or function, designing future-state processes, and building the supporting materials that help senior practitioners shape transformation recommendations. You're developing real expertise in your domain and a point of view on how AI and automation can change the way it operates. You're comfortable working with structured guidance while taking on more with each engagement. You understand that designing how AI agents interact within processes — AX Design — is just as important as the process design itself, and you're starting to apply those principles in your work. THE WORK Produce trend and forces assessments for your assigned industry or function, including benchmarking analyses that show where the client stands relative to peers and where the reinvention opportunity lies. Design future-state process specifications covering AI integration points, operating model changes, human-machine interaction requirements, and workforce adoption approaches for your domain area. Conduct process analysis and support delivery of digital and platform solutions across operations. Build analytical frameworks and data-driven assessments using AI-assisted visualization and analysis tools. Conduct benchmarking analysis with AI-accelerated industry and peer comparison tools. Develop change-impact assessments using AI-assisted organizational analysis tools. Apply your industry or function knowledge to review and improve domain-specific reinvention designs and functional playbook content. Contribute to the reference library and keep your domain expertise current through continuous learning. Apply AX Design principles when specifying or reviewing AI integration designs — defining how AI agents should behave within each redesigned process step, what they handle autonomously, and when they hand off to a person. Basic (required) Qualifications Minimum 3 years of experience in process excellence, process redesign, or management consulting Minimum 1 year using AI-assisted analytics, visualization, or benchmarking tools (e.g. Platform Native AI capabilities) Minimum 1 year of integrating AI and automating business process design Minimum 1 year of experience delivering project work in consulting environment OR industry experience in at least one domain (e.g., Banking/Capital Markets, Insurance, Software and Platforms, Communications and Media, High Tech, Health, Public Service, Life Sciences, Consumer Goods Retail and Travel, Industrial, Energy, Utilities or Chemical and Natural Resources) OR worked within Bachelor's Degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum of 6 years work experience). Preferred Qualifications Experience producing industry or function trend analyses, benchmarking outputs, or change-impact assessments Ability to analyze data and translate findings into structured recommendations Familiarity with process mapping or process modeling tools Strong analytical skills with the ability to communicate complex findings in clear business terms/structured recommendations Client-facing consulting or advisory experience Applies AI tools fluently and independently, including building agents, for higher-quality deliverables to business problems Embeds AI Design principles into process specifications (agent behaviors, autonomy levels, handoffs) Identifies where agentic AI can transform specific client process steps and articulates design implications Uses AI-assisted analytics, visualization, and benchmarking tools to ground future-state designs Demonstrated continuous learning with emerging AI tools Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 09/25/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $70,350 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maine $54,400 to $144,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York $66,300 to $196,000 New Jersey $68,000 to $196,000 Virginia $59,100 to $180,300 Washington $80,200 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at View phone number on click.appcast.io or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of theAccenture Equal Opportunity Statement Accenture is an EEO and Affir… #J-18808-Ljbffr