Staffing Manager

Job ID: 10416231 | Amazon.com Services LLC Our mission is to be Earth's most customer‑centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. The Workforce Staffing (WFS) Team is a skilled, customer‑obsessed, business partner hiring across multiple locations for entry‑level warehouse and fulfillment associate roles. We look for exceptionally talented, bright and driven leaders to help build the future Amazon talent pipeline. The Workforce Staffing (WFS) Team is looking for an ambitious and enthusiastic leader that can inspire others to reach the highest level of service in every candidate interaction. As a leader, the Staffing Manager owns candidate experience and operational excellence for a defined geography (node). The Staffing Manager ensures delivery of business goals and Key business indicators by creating a collaborative team environment with a strong candidate‑oriented culture. Staffing Managers direct a high‑performing team of Staffing Administrators and seasonal/flexible Associates who thrive in an innovative, fast‑paced environment. These teams work onsite with varying schedules and require travel to multiple sites according to business needs. At Amazon, our teams roll up our sleeves, work hard, have fun and make history! Key Job Responsibilities Manages the day‑to‑day operations to ensure a positive candidate experience and alignment with business goals Leads and develops a team of administrators, including regular performance evaluations and coaching for performance improvement Assists with interviewing and onboarding new administrators Coordinates team schedule and assigns duties based on business needs Understands new hire workflow and technical systems and makes recommendations to drive improvement Develops and maintains relationships with both internal and external stakeholders to build successful long‑term partnerships Analyzes daily, weekly, and monthly reporting of Key Performance Indicators and provides meaningful solutions Leads and drives change initiatives and projects, of increasing scale and complexity, through to completion Forecasts labor demand plans and creates scalable staffing strategies to build infrastructure and ensure team resource capabilities meet business demand Basic Qualifications 2+ years of team management experience 2+ years of HR transactional processes experience Experience with Microsoft Office products and applications Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications Experience developing and implementing standards, policies and programs or equivalent Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience with end‑to‑end project management Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental Life Plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, NE, Omaha-$53,700.00-$93,900.00USD annually Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr