Head of Employee Relations & HR Compliance

Executive Operations Support at Omaha Country Club

ABOUT OMAHA COUNTRY CLUB

Founded in 1899, Omaha Country Club has cultivated a rich heritage throughout its historic 125 years and is well known in the community for setting a standard of excellence. Once primarily a golf and dining club, over time, OCC has evolved to offer a myriad of facilities and services befitting a fine country club.

The heart of the Club is a highly active and loyal membership, many of whom are legacy members. The membership enjoys a championship golf course, premier golf practice facilities, a variety of dining and event spaces, tennis and pickleball courts, an outdoor swimming complex, and a trap shooting range. The Club recently underwent two major renovations to the pool and hospitality dining areas.

The Club’s most coveted asset remains the magnificently designed 18-hole championship golf course. The course is perched upon 200 acres of forested countryside and undulating Omaha farmlands. Each hole respects a landscape of great natural beauty with panoramic views of mature vegetation and natural rolling terrain. Omaha Country Club was honored to be selected by the USGA to host two major golf Championships: the 2013 and 2021 U.S. Senior Open Championships.

OMAHA COUNTRY CLUB FACTS AND FIGURES

Club Leadership: Private | Member-owned | Board of Directors | Committees (5)

Facilities: Clubhouse dining and event spaces | 18-hole championship golf course | Golf Learning Center | Tennis | Pool | Gun Club

Employees: In-season approximately 230 | Off-season approximately 90

Season: Clubhouse and Golf Learning Center open year-round. Golf course and practice facility typically closed Mid-November through Mid-March.

HUMAN RESOURCES POSITION OVERVIEW

The Human Resources Manager will report to the General Manager and is a key position within Omaha Country Club’s Management Team. The HRM will help identify best practices and policies, then develop, craft, and implement consistent HR procedures throughout all departments.

The HRM will oversee all human resource functions and processes, working with department heads to implement policies and ensure compliance.

The HRM will serve all employees of Omaha Country Club fostering a positive work environment while providing consistent, accurate and reliable communications and assistance.

This is typically a Monday - Friday, on-site position.

JOB ATTRIBUTES

OCC is looking for a strong, positive, seasoned professional to handle all aspects of human resources functions for the Club.

The candidate must be detail-oriented, with high integrity, a strong drive and ambition, and a good moral compass.

The candidate must understand the importance and be accountable for producing accurate, succinct, and consistent written and verbal communications, with a high level of confidentiality.

The candidate must be honest and fair and possess the ability to welcome and foster a diverse and inclusive employee culture.

The candidate must be comfortable working with a wide range of departments with diverse needs, schedules, and protocols.

The candidate should exhibit a polished and professional appearance.

JOB DUTIES

General Manage, coordinate, and implement all human resources functions for the Club. Maintain consistency and fairness across all departments.

Consult with the General Manager in a timely manner, regarding any staffing conflicts, issues, vacancies, or disciplinary actions, while adhering to laws and regulations.

Keep current with and educated on industry standards and regulations through continuing education and involvement with professional associations.

Recruitment
Streamline Club-wide recruitment protocols including job postings, interviewing, and onboarding.

Guide and aid operations managers with recruitment per approved departmental protocols. Recruit key staff positions as needed.

Work with department managers to develop orientation and training programs.

Maintain library of all human resources materials including forms, training materials by department, job descriptions and job postings.

Develop retention strategies including creative ways to keep our best employees year-round.

Employee Relations
Observe and learn the operations Club-wide to understand the unique needs of each department.

Be visible and develop a rapport with all employees; remain an approachable resource for accurate and consistent information and support.

Assist department heads with employee evaluations, performance reviews, and promotions.

Facilitate mediation of employee disputes, performance improvement planning, disciplinary actions, and dismissals.

Implement an employee recognition program and coordinate staff appreciation events.

Develop and distribute staff newsletter.

Benefits Management
Assist the General Manager with the review and updating of the Employee Handbook, including a comprehensive review of benefits, policies, and procedures.

Perform annual evaluation of policies and procedures, compensation program, and benefit offerings and provide recommendations as necessary to improve efficiencies, adhere to budget requirements, and keep in line with industry trends.

Work with the GM and CFO to manage all employee benefits; health insurance, life insurance, disability insurance, 401(k) plan and supplemental benefits. Engage and educate staff on offerings; manage the open enrollment period; maintain detailed records.

Manage and track employee paid time-off benefits, ensuring staff adheres to OCC policies.

Perform monthly audits to ensure employees receive available benefits when eligibility standards are met.

Payroll and Budgeting
Assist department heads with payroll budget development, tracking and management.

Oversee biweekly payroll working with department heads to ensure employee timesheets are accurate prior to processing.

Perform monthly evaluations of payroll, regulatory compliance, workers' compensation, and benefits administration.

HR Operations
Maintain employee records. Ensure employee contact information is accurate and up-to-date across all OCC software platforms.

Update and manage job descriptions, ensuring compliance with FLSA and DOL requirements.

Understand and maintain compliance with local, state, and federal employment and child labor laws. Ensure compliance with OSHA, ACA, unemployment laws, and workers' compensation. Maintain all departmental bulletin boards.

Develop and manage the Club's emergency and safety protocols including but not limited to the Emergency Action Plan, Safety Program, Hazard Communications Program, and SDS Library. Lead educational meetings and staff training, as necessary.

Develop and oversee employee injury protocols, maintain OSHA logs and report as required by law.

JOB REQUIREMENTS

Bachelor’s degree at an accredited university in human resources management or related field.

Minimum five years of experience as a lead human resources manager or in a senior‑management role.

Membership and Certification in a human resources management association (SHRM preferred).

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Experience in a country club or hospitality setting preferred.

Spanish speaking a plus.

Must be able to abide by and enforce the OCC Tobacco, Alcohol and Drug Policy.

Must have reliable attendance, a valid driver's license, and dependable transportation.

SALARY

Competitive compensation package commensurate with qualifications and experience. Successful candidate subject to a thorough background check.

OCC BENEFITS

Omaha Country Club offers health, dental, and vision insurance (OCC/employee shared expense), basic life insurance, short‑term disability, 401(k) plan with OCC contribution, paid time‑off, holiday pay, Golf Shop discount, limited meals, and expenses paid for continuing education dues and conference attendance.

In addition, a flexible spending account and various supplemental insurance offerings are available at minimal employee expense. All benefits coincide with the Employee Handbook and are subject to change.

TO APPLY

To be considered, you must complete the application process and upload your compelling cover letter, resume, and salary requirements. Apply at omahacc.org or follow the link:

We are looking for the right candidate to join the OCC team. This position will remain open until filled.

EQUAL EMPLOYMENT OPPORTUNITY

Omaha Country Club is an Equal Opportunity employer and is committed to offering an inclusive and diverse workforce.

Referrals increase your chances of interviewing at Omaha Country Club by 2x.

Seniority level
Mid‑Senior level

Employment type
Full-time

Job function
Human Resources

Industries
Hospitality

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