Aviation-Senior Account Manager (Aircraft Component Sales) - Croydon, UK -Memphis
Universal Asset Management
UAM Account ManagerUAM Account Managers are ultimately responsible for marketing and selling our aviation component inventory to customers around the world in a timely manner. This includes the growth and development of the customer base, to include airlines, MRO's, and other companies in the business of buying & selling aircraft components. UAM Sales operates under a "people to people" business model where relationships and customer service set us apart from other companies in the industry.These responsibilities include:Establish and grow relationships with customers to achieve all goals set forth for those accounts, keeping customer service the priorityMeet monthly and quarterly sales goalsSupport outside sales with customer data and quote historyReceive RFQ, customers inquiriesProvide customers with quotes, follow up on quotesNegotiate sales price to close sales & assist junior sales team members in closing sales.Initiate & maintain contact with a high-volume of customers to develop further businessAttend morning meeting with other Sales Department Operations to coordinate daily activity Assist Credit and Collection Manager in obtaining paymentsIdentify customer requirements, issues, and needs, find a solution for those requirements, and see the solution through to completionUse creativity to improve the current sales process, focus on constant improvementGenerate a large volume of phone calls to further build relationships with new customersIdentify new customers and opportunities to include both airlines and other aviation companies interested in purchasing aviation componentsAchieve all sales goals, both monthly and annualReport results to the management team by collecting, analyzing and summarizing sales activity and informationMaintain professional & technical knowledge by attending company training events, industry workshops, and following industry news & publications to stay current on the state of aviation and trends in the industrySkills/QualificationsRelationship building, emphasizing excellence, negotiation, prospecting skills, meeting sales goals, creativity, sales planning, independence, motivation for sales, leadership skills, customer service, self-confidence required.In addition, candidates should possess the following:University education. Aviation focus, minimum level Bachelor's degree preferred.Technical background and experience in records trace for aircraft, engines, and major components preferred.Strong sales background – 5-10+ years – Component Sales experience is preferred, know how to foster and close a sale.Long, established history of building relationships with contacts & companies.Understanding (or ability/willingness to learn) UAM products & services.International sales experience and knowledge of global cultures.Excellent written and telephone communication.
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