Risk Investigator II / Food Safety Operations Manager

Risk Investigator II / Food Safety Operations ManagerJob#: 3052397Job Description:Risk Investigator II / Food Safety Operations ManagerLocation: Tempe, Arizona (Onsite)Role OverviewThe Risk Investigator II will function as a food safety investigator and program manager responsible for driving food safety compliance, incident investigations, audit readiness, and operational risk reduction across multiple sites. This is a highly visible role supporting large-scale operations where protecting customer safety and maintaining regulatory compliance are top priorities. The position involves supporting an on-call rotation to respond to critical incidents.Key ResponsibilitiesInvestigate food safety incidents and perform root cause analysis.Manage complex escalations and develop comprehensive corrective action plans.Monitor compliance metrics and key performance indicators to track progress and identify areas for improvement.Conduct trend analysis of customer complaints and escalation patterns to identify systemic risks.Partner with site leadership and cross-functional stakeholders to drive program adherence.Prepare detailed business review documents and reports for senior leadership.Support food safety audits and ensure regulatory compliance efforts align with current standards.Drive accountability and ensure timely resolution of compliance issues across multiple facilities.Required Qualifications3+ years of experience in food safety and quality management within large-scale retail, manufacturing, grocery, food production, distribution, or fulfillment environments.Proven experience supporting multiple facilities or regions and influencing stakeholders across a large organization.Experience managing complex investigations, escalations, and corrective action programs.Experience interacting with local, state, and federal food safety regulators.Deep knowledge of regulatory frameworks, including the Code of Federal Regulations, Food Safety Modernization Act (FSMA), and food code standards.Strong Microsoft Office skills, especially with Excel and reporting tools.Experience leveraging technology to drive process improvements and support data-driven decision-making.Bachelor's degree in Food Science, Microbiology, Food Safety, or a related scientific discipline.Ability to travel up to 80% throughout the United States.Preferred QualificationsExperience in e-commerce, online retail operations, or a similar field.Experience creating and implementing large-scale programs.Ability to work proactively and independently with minimal supervision.Demonstrated ability to write clear, concise, and compelling narratives for executive audiences.Master's degree in Food Science or a related field.Project management experience.SQF, BRC, or other GFSI-recognized food safety certifications.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.