Janitorial Account Manager

About the Job

Life at Harvard

Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.

A day in the life:

The Janitorial Account Manager primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

What you'll do as an Account Manager:

• Interface with client management and contractor staff to coordinate and execute cleaning and other projects
• Monitor to ensure quality control expectations are met
• Manage work order system
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Approve payroll
• Support site supervisor
• Supervise and mentor team members
• Oversee and enforce disciplinary actions in accordance with company policies and procedures.

Knowledge and requirements:

• Minimum (2) years' experience in janitorial operations management; GMP, pharmaceutical, and hospital experience highly preferred
• Excellent written and verbal communication skills
• Experience with new construction, space reuse, and constantly changing space needs
• Experience with creating and managing complex budgets
• Ability to self-manage daily activities
• Must be flexible with work hours and schedule
• Technical knowledge of all aspects of janitorial service delivery
• Proficient in Microsoft Office

Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today, and be part of something extraordinary.

Harvard is offering a competitive salary structure, including a benefits package with medical, dental, life, and long-term disability (LTD) insurance along with a 401 (k) Savings Plan.

An Equal Opportunity Employer --- M/F/D/V

USD $80,000.00/Yr.

7am-4pm