IT Technical Support

Scope of Position

Responsible for first level IT technical support for manufacturing systems computers at the plant as well as other associated automation systems. The position will also participate in projects to meet the plant’s objectives, drive cost reduction efforts and participate in capacity expansion efforts.

Day to Day Responsibilities

Assist team of engineers to provide production support and troubleshooting for 24/7 manufacturing operations. Work with production associates, technicians, and engineers to ensure reliable equipment operation via automated control systems and user interfaces. Support process and product optimization/improvement efforts. Participate in capital projects.

Education

Associates degree (EET, Industrial Automation, Mechatronics)

Desired Experience

1-3 years related experience in PC Hardware/Equipment Troubleshooting

• Ability to read schematics
• Peripheral support, touchscreens, thermal printers, barcode readers etc.
• General Windows PC support for production equipment
• Imaging and setup of new PC systems

Desired Skills

• Thermal label printers, RFID systems
• Low voltage control systems 24v Analog, Digital, Thermocouples etc....
• Point to point troubleshooting
• General knowledge of Network Switch operation

Soft Skills

• Able to communicate equally well with engineers, production associates, and managers
• Able to work in a team-oriented environment
• Self-motivated, Independent, High Initiative

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.