Remote Tier 1 Support Specialist — Zendesk & ServiceNow
Hypori, Inc.
Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved in documenting and triaging support requests, contributing to internal documentation, and shadowing support staff.
Ideal candidates should be eager to learn and contribute to support operations while ensuring quality standards in documentation and communication.
#J-18808-Ljbffr- ...Tier 1 Customer Support Representative Required Skills & ExperienceQualifications: 2+ years... ...using a ticketing system (e.g., Zendesk, Freshdesk, ServiceNow). Excellent customer service skills... ...to work independently in a remote environment with a reliable internet...Remote workZendeskServicenow
$55k - $60k
...Job Title: Bilingual Korean Tier 2 IT Support Specialist ・ Client: Korean IT... ...Onsite ・ Employment Type: 1-year Contract / W-2 ・ Salary... ...Familiarity with SCCM, Remote Desktop, or similar remote... ...experience. Experience with Zendesk, ServiceNow, BMC Remedy, or similar...Remote workZendeskServicenowContract workTemporary workWork at officeVisa sponsorship- ...Tier 1 Tax Support Specialist We are looking for a Tier 1 Tax Support Specialist to provide a broad spectrum of support to our customers and partners... ...using customer support platforms such as Intercom, Zendesk, Salesforce, or similar CRM/ticketing systems. ~ Comfortable...Remote workZendeskSeasonal workShift work
- ...local presence with the support and expertise of a... ...The Technical Support Specialist, Tier 1 serves as the first point... .... This position is remote and located in the... ...Desk ticketing systems (ServiceNow, Freshservice, Jira Service Management, Zendesk, or similar) Competencies...Remote workZendeskServicenowWork at officeLocal areaShift work
- ...Overview LevelUp is a specialist agency that provides... ...operational, and back-office support. We boast a large team... ...We are seeking a Tier-1 Business Systems Support... ...live via Slack and Zendesk, you will keep sales and... ...This is a fully remote position with a standard...Remote workZendeskFull timeShift workNight shift
- ...MSP) that specializes in supporting credit unions with... ...to join our team as a Tier 1 Technical Support Specialist! What You'll Do: The... ...system issues via phone or remote access. You’ll play a... ...Halo). Other examples: Zendesk, ZOHO CRM, ServiceNow, etc. CompTIA A+ certification...Remote workZendeskServicenowFull timeFlexible hours
- ...Experience Level: 1-3 Years Reports To... ...technology services provider supporting businesses, healthcare... ...seeking a motivated Tier 1 Help Desk Technician... ...via phone, email, remote support tools, and ticketing... ..., Autotask, ServiceNow, Zendesk, or Jira · Exposure...Remote workZendeskServicenowFull time
- ...soutien technique VoIP – Niveau 1 (français/anglais) À... ...de base Expérience avec Zendesk, Jira Service Management ou... ...é réseau VoIP Tier 1 Bilingual Technical Support – French/English About Cloudli... ...using ticketing systems and remote troubleshooting tools Maintain...Remote workZendeskFull timeFlexible hours
$26 - $31 per hour
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- ...on time. What you will do Our Tier 1 Specialists complete basic customer requests, assist... ...improve operational processes and customer support experiences. Job Responsibilities:... ...applications such as Salesforce, Zendesk, or similar tools Experience with automotive...Zendesk
- ...NeoWork is seeking proactive and detail-oriented Tier 1 Player Support Specialists to support a fast-growing partner in the mobile gaming industry.... ...tools ( Murious or similar ) Customer Support Platforms ( Zendesk, Freshdesk, Intercom ) Knowledge base and internal...ZendeskFull timeFor contractorsWork from home
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- ...a motivated and tech-savvy individual to fill a Support Specialist position in our organization. The Tier 1 Support Specialist is responsible for providing... ...working in a ticketing system (i.e. ConnectWise, Halo, Zendesk) a plus Working knowledge of MS Office...ZendeskCasual work
- ...Job Title: Tier 1 Customer Retention Specialist Retention Express LLC is a leading, high-touch BPO contact support center specializing in retention solutions... ...of Sale software), Zendesk! or Fresh Desk, Slack, CRMs... ...combine highly trained remote teammates with secure,...Remote workZendeskWork from home
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- ...energetic, customer-focused IT Support Specialist to join our team. You'll... ...for on-site and remote employees. In this role... ...Science, or a related field, or 1+ year of equivalent helpdesk... ...systems such as FreshService, Zendesk, or ServiceNow Familiarity with remote...Remote workZendeskServicenowWork at officeMonday to Friday
$24 per hour
...Job Summary The IT Support Specialist I provides first-line technical... ...peripherals) Provide on-site and remote support, including... ...or equivalent required ~1–2 years of IT support, help... ...Experience with ticketing systems (ServiceNow, Zendesk, or similar) Strong...Remote workZendeskServicenowHourly payFull timeTemporary workWork at officeLocal area$14 - $16.5 per hour
...to their start date. Full-Time | Remote (Must reside in New Mexico, Texas, or... ...healthcare IT company dedicated to supporting front-line healthcare workers and their... ...in healthcare every day. As a Tier 1 Help Desk Support Specialist , you'll be a vital part of our...Remote workFull timeContract workWork at officeShift workWeekend workWeekday work- ...Description Ignite IT is seeking a Tier 2 Desk Side Support IT Specialist to provide mid-to-senior level... ...while providing Tier 2 desk side and remote support in a fast-paced environment... ...resolutions, and support activities in ServiceNow. Maintain and organize project...Remote workServicenowWork at office
- ...Job Description Job Description Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations Join a fast-paced technical support... ...Experience with enterprise ticketing tools such as ServiceNow Familiarity supporting government, trade, or large-scale...Remote workServicenowWork at officeNight shiftRotating shift
- ...Job Description Description: The Tier 1 Technical Support Engineer is a critical role in supporting... ...cross-functionally, especially in a remote environment An excellent... ...using a ticketing system (Salesforce, ServiceNow, Jira, etc.) ~ Ability to gather logs...Remote workServicenow
- ...provider helping businesses manage, support, protect, and improve the... ...Part-Time IT Support Specialist to join our team for approximately... ...This position will provide Tier 1 technical support and assist... ...technical support to end users remotely and, when required, onsite at...Remote workFull timePart timeImmediate startMonday to FridayWeekday work
- ...Managed IT Services (MSP) Level 1 Technician to join our team... ...for providing technical support and services to small to medium... ...Technical Support : Provide remote and on-site technical support... ...systems such as Autotask PSA, ServiceNow, Zendesk, or similar....Remote workZendeskServicenowWork at officeLocal areaFlexible hours
$62k - $141k
Tier 2 Operations Support SpecialistThe Opportunity: Engineering to make a system more resilient and... ...incident management platforms such as ServiceNow, JIRA, or EMSExperience with Linux or... ...their cameras on during meetings.Remote: If this position is listed as remote...Remote workServicenowFull timeContract workPart timeWork at officeLocal areaNight shiftRotating shift- ...Job Description Help Desk Specialist I (Tier 1 Agent - External) Background... ...Antonio, TX Primarily remote, within commuting distance... ...required14160 Personal Computer Support Technician• Serve as 24x7x36... ...Experience with ServiceNow or enterprise ticketing tools...Remote workServicenowWork at officeRotating shiftAfternoon shift
$26 per hour
...an experienced customer support professional with a strong background in ServiceNow? Are you known for professional... ...This is a part-time, remote position for those... ...Qualifications: ~1-3 years of experience in... ...systems such as ServiceNow, Zendesk, or similar. ~...Remote workZendeskServicenowHourly payContract workPart timeLocal area
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