Technical Support Specialist

Technology Support SpecialistThe Public Schools of Northborough-Southborough seeks a Technology Support Specialist to assist in providing essential technology services and support. In this role, you will work closely with the Technology Systems Administrator, performing desktop maintenance, troubleshooting network issues, and promoting technology use among school staff to enhance learning experiences. This position requires a proactive and tech-savvy individual with strong interpersonal skills to support staff in incorporating technology into educational settings.Preferred QualificationsAssociate's DegreeRelevant experience in a similar roleStrong problem-solving and critical thinking skillsEffective time management and communication skillsProficiency in using and supporting technologyResponsibilitiesProvide technical support across school buildingsMaintain and organize equipment and softwareTroubleshoot and repair equipment as neededAssist staff with network and technology-related issuesOversee local area network maintenanceTrack and manage hardware and software inventoryConduct periodic maintenance and arrange repairsManage technology suppliesAttend necessary technology meetings and training sessionsInstall and familiarize with educational softwareSupport innovative technologies within the districtAddress and escalate technology requests as neededOther duties as assigned by the Director of Information TechnologyWork Environment & Physical RequirementsWork primarily in a school environment during school hours, with occasional after-school commitmentsFrequent walking, standing, and sitting; regular bending, crouching, and occasional lifting (up to 25 pounds)Sufficient mobility to navigate large school buildings and, occasionally, climb laddersEqual Opportunity Employment StatementNorthborough-Southborough Public Schools is an Equal Opportunity Employer, committed to diversity and inclusion. We encourage individuals of all backgrounds to apply and offer reasonable accommodations for applicants with disabilities. For assistance, please contact our Human Resources office.