Ramp Supervisor

Ramp Supervisor – Ground Handling Department At Piedmont Airlines, we deliver industry‑leading service to our customers and airline partners. We are seeking a motivated, reliable professional to manage the operational activities of the department in accordance with established policies and procedures. The Ramp Supervisor will conduct briefs, distribute training materials/checklists to mentors, create schedules, and provide hands‑on assistance to the training department. The position reports to the General Manager. Essential Duties Provide oversight and direct on‑the‑job training for new hires and recurrent training for existing employees in all ramp functions. Conduct briefing and distribution of training material/checklists to mentors. Create and coordinate schedules. Provide hands‑on assistance to the Training Department and feedback to direct managers. Approve employees for release to duty after completion of training programs. Coach and provide career development to the staff. Correct non‑compliant behavior and impose disciplinary action as required. Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines. Manage a staff of employees with varied duties. Perform administrative duties, including daily/weekly/monthly reports. Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems. Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on‑time performance and quality customer service. Provide support when employee absence affects the operation. Job Qualifications and Competencies Outstanding organizational skills and ability to multi‑task. Ability to work independently, set and meet own deadlines. Ability to work well with all levels of management and support staff. Able to defuse conflicts among team members. Familiarity with Microsoft Office Suite. Ability to work a flexible schedule. Preferred Qualifications Previous airline management experience. Current Piedmont employee with a minimum of six months of service. Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents. Extensive knowledge of QIK and Sabre. Bachelor’s Degree in Aviation, Business, or related field. Work Environment Use of computers and other office equipment. Airport ramp environment, subject to varied weather conditions and elevated noise levels. All shifts, including weekends, nights, holidays, and irregular shifts. Physical Requirements Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs. Handle objects up to 70 pounds. Assist passengers with disabilities, including, but not limited to, pushing wheelchairs. Employment Requirements Employment is contingent upon a valid driver’s license and clear driving record, 10‑year Criminal History Records Check, and drug screen as required. Proof of high school or GED completion required. Minimum 18 years of age. Benefits Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. Starting Rate $19.18 per hour Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr Piedmont Airlines