ADMINISTRATIVE AIDE

Introduction

The Maryland Department of Veterans and Military Families (DVMF) was created by the State Legislature in 1999 as an executive agency with the mission of assisting veterans, active duty service members, their families and dependents, in securing benefits earned through military service. Under the direction of the Service Program Director, will assist the Baltimore office and 17 remote locations throughout the program.

GRADE

ASTD11

LOCATION OF POSITION

31 Hopkins Plaza, Room 3020 Baltimore, MD. 21201

Main Purpose of Job

The main purpose of this job is to provide administrative; secretarial, clerical, and technical support to the Service Program to include the main office and 14 remote locations throughout Maryland.

POSITION DUTIES

* Provide clerical support to the Baltimore Office. - Maintain Services Offices. - Directs Office Secretaries for Remote locations - Scan and uploads Claims and Documents

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Four years performing secretarial work or clerical work involving typing duties. Notes: 1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education. 2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience. 3.Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

* Customer service experience - Experience regularly handling sensitive and confidential information - Experience using Microsoft Office Suite software applications

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type ona keyboard on a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.We will not consider information submitted after this date.Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on theeligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.It is important that you provide complete and accurate information on your application.Please report all experience and education that is related to this position.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online,the paper application and supplemental questionnaire may be submitted to:Department of Budget and Management, Recruitment andExamination Division, 301 W. Preston St., Baltimore, MD 21201.Paper application materials must be received in our officeby theclosing date for the recruitment. No postmarks will be accepted. For questions regarding this recruitment, please contact theDBM Recruitment andExamination Division at View email address on click.appcast.io View phone number on click.appcast.io,MD TTY Relay Service View phone number on click.appcast.io. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.