Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Tier 1 Customer Support Specialist

Vitu

Richmond, VA
  • Remote job

Vitu, Inc. is hiring a Customer Support Specialist I to assist customers via inbound calls, tickets, and chats. You will build positive relationships, resolve issues, and escalate complex problems to experts as needed. The role emphasizes a responsive, service‑oriented approach and accuracy in handling account information. The position offers a remote-friendly environment with the 9:00 AM–6:00 PM ET schedule on Tuesday through Saturday, plus potential overtime on evenings or weekends. #J-18808-Ljbffr Vitu

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Remote Tier 1 Customer Support Specialist in Richmond, VA vacancy
  • $18 per hour

    A health-conscious snack company is looking for a Tier 1 Customer Service Representative to provide support via email and live chat. This full-time remote position offers $18 per hour with benefits including health, dental, vision insurance, and a 401(k) plan. The ideal... 
    Remote job
    Hourly pay
    Full time

    School Result

    Phoenix, AZ
    22 hours ago
  • $19.47 - $20.67 per hour

     ...Tier 1 Customer Support Specialist I Fully Remote USA Remote - Nashville, TN 37203 Description Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. HealthStream provides the... 
    Remote work
    Hourly pay
    Temporary work
    Work from home
    Monday to Friday
    Flexible hours
    Weekend work

    HealthStream

    Nashville, TN
    22 hours ago
  •  ...Work duties are performed remotely except on site presence...  ...-level troubleshooting support, problem resolution and...  ...Escalate tickets to Tier II/Tier III Technicians...  ...are required Strong customer service skills....  ...troubleshooting skills. 1-2 years' experience in... 
    Remote work
    Work at office
    Weekend work

    E-talentnetwork

    Washington DC
    22 hours ago
  •  ...Job Title: Tier 1 Customer Retention Specialist Retention Express LLC is a leading, high-touch BPO contact support center specializing in retention solutions for membership and subscription...  ...we serve. We combine highly trained remote teammates with secure, AI-powered voice... 
    Remote work
    Work from home

    Retention Express

    United States
    3 days ago
  • A leading BPO contact support center in Atlanta seeks a Tier 1 Customer Retention Specialist. The role emphasizes preserving customer relationships through high-volume call management and resolving billing inquiries. Ideal candidates will excel in communication and possess... 
    Remote job
    Work from home

    Retention Express, LLC

    Atlanta, GA
    1 day ago
  • $18 per hour

    Overview Paleovalley is seeking a Tier 1 Customer Service Representative to provide frontline support to customers via email and live chat. This full-time, remote role offers $18/hour plus comprehensive benefits, including health, dental, vision, 401(k), paid parental... 
    Remote work
    Hourly pay
    Full time
    Temporary work
    Monday to Friday
    Afternoon shift

    School Result

    Phoenix, AZ
    22 hours ago
  • $38k - $55k

     ...and the highest quality support, we've become a valued...  ...When our local government customers have accounting and...  ...being a Customer Support Specialist. Knowledge of local...  .... This is a full-time, remote work from home position...  ...communications Bonus points Minimum 1 year experience... 
    Remote work
    Full time
    Work at office
    Local area
    Work from home
    Monday to Friday
    Flexible hours
    Shift work
    Day shift

    Black Mountain Software

    Polson, MT
    22 hours ago
  • Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Join a fast-paced technical support team delivering critical frontline...  ...environment. This role serves as the first point of contact for customers, government partners, and business users seeking... 
    Remote work
    Work at office
    Night shift
    Rotating shift

    TEEMA Solutions Group

    Ashburn, VA
    1 day ago
  •  ...IT Support Specialist Location: Brenham, Texas Work Arrangement: This...  ...fully on-site position only. Remote or hybrid work is not...  ...user technology support. This Tier 1 role provides timely troubleshooting...  ...and delivering excellent customer service. Key... 
    Remote work
    Temporary work
    Work at office
    Flexible hours

    Hdl Research Lab

    Brenham, TX
    22 hours ago
  • $30k - $40k

    Title Tier 1 IT Service Desk Support Specialist Location Remote Salary Range $30k - $40k - commensurate with the candidate's skills, experience, location, and...  ...at the time of application. Experience providing customer support or technical support in a help desk or... 
    Remote work
    Contract work

    Iworks

    Oregon, WI
    3 days ago
  • WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates must have experience with Managed Service Providers and be comfortable troubleshooting... 
    Remote job
    Contract work

    WheelHouse IT

    New York, NY
    4 days ago
  •  ...Job title: Tier 1 Help Desk Technician Classification: Exempt...  ..., AL Job overview: Supports technology across retail locations...  ..., and any other in-store and remote data collection technology....  ...relationships with internal customers and external vendors.... 
    Remote work
    Home office
    Weekend work

    Brook Valley Management, Inc.

    Birmingham, AL
    2 days ago
  • Entech US is searching for a Full-Time Support Engineer to provide Tier 1 and Tier 2 IT support from their Service Desk, both onsite and remotely. The ideal candidate will have experience troubleshooting Windows systems, possess strong communication skills, and work effectively... 
    Remote job
    Full time
    Flexible hours

    Entech US

    Florida, NY
    22 hours ago
  • $55.73k - $75k

    Tier 2 Customer Support Specialist Optional Work from Home USA Remote - Nashville, TN 37203 Overview Position Type Full Time Job Shift Day Education Level 4 Year Degree...  ...scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while... 
    Remote work
    Full time
    Temporary work
    Work at office
    Work from home
    Flexible hours
    Shift work
    Night shift

    HealthStream

    Nashville, TN
    2 days ago
  • $35k - $40k

     ...Job Description Tier I IT Support Technician - Wilmington, NC Looking to...  ...competent, highly skilled and customer-focused IT technicians to...  ...Duties: Work primarily in a remote support role servicing clients...  ...with clients come first!!! ~1 years minimum in an IT support... 
    Remote work
    Contract work
    Immediate start

    CW IT SUPPORT INC

    Wilmington, NC
    22 hours ago
  •  ...Tier 2 Customer Support Specialist ID 2025-3328 Job Locations US Category Information...  .... This position is fully remote. Duties & Responsibilities...  ...systems, escalation workflows, and Tier 1/Tier 2 support practices. ~... 
    Remote work
    Full time
    For contractors
    Local area

    Decision Point

    Reston, VA
    3 days ago
  • $21 - $36 per hour

    ## Service Desk Analyst Tier 1Applylocations: Beth Israel...  ...delivering world-class support services across all Beth...  ...provided, this Tier 1 support position is responsible...  ...for all aspects of customer requests and incident...  ...diagnosis of problems using remote tools, with skill/... 
    Remote work
    Hourly pay
    Work experience placement
    Local area
    Shift work

    Beth Israel Lahey Health, Inc.

    Woburn, MA
    1 day ago
  • $21 per hour

     ...Support Technician - Tier 1 Location: Bethlehem, PA, US At Dover Fueling Solutions (DFS), we are...  ...resolving problems via telephone, remote desktop tools and other supported resources...  ..., this position will provide customer training and counseling on best practices... 
    Remote work
    Hourly pay
    Temporary work
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Dover Fueling Solutions

    Freemansburg, PA
    22 hours ago
  • Overview SUMMARY: The Service Desk Tier 1 technician shall be...  ...for answering calls related to customer IT incidents or requests. Tier...  ...directly with end users either remotely or at the customer’s location...  ...issues. Responsible for supporting end users with software and hardware... 
    Remote work
    Work at office

    The Tatitlek Corporation

    Washington DC
    4 days ago
  • $40k - $50k

     ...plan providers in the veterinary space, trusted by clinics across the U.S. We’re a small but mighty startup team of Customer Support Specialist (Tier 1 + 2) based in the Texas or Georgia area to help support our clients with their wellness plans and payments. The role... 
    Work at office
    Home office
    Flexible hours
    Shift work
    Weekend work

    Snoutplans

    Wisconsin
    22 hours ago
  • Tier 1 Helpdesk Analyst - Arlington, VA Responsibilities Answer...  ...fulfillment, provide functional user support, training, initial diagnostics...  ...problems. Provide local and remote technical support on multiple...  ...management, representing customer interests in risk assessment and... 
    Remote work
    Work at office
    Local area

    Chenega MIOS SBU

    Arlington, VA
    4 days ago
  •  ...Technician to provide world-class IT support to our prestigious clientele...  ...the exceptional technical and customer service skills to resolve...  ...AN IMPACT Provide independent Tier 1 technical support to diagnose...  ...for critical on‑site and remote personnel. Review ticket logs... 
    Remote work
    Work at office
    All shifts
    Shift work
    Night shift
    Weekend work

    General Dynamics Information Technology

    Washington DC
    22 hours ago
  • Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to...  ..., Intelligence & Operations Support (MIOS) could be the place for...  ...technological services to our customers in support of their missions...  ...problems. Provide local and remote Technical Support Services for... 
    Remote work
    Work at office
    Local area

    Chenega Corporation

    Arlington, VA
    2 days ago
  • $29.52 per hour

    Summary Tier 1 Helpdesk Analyst Arlington, VA Are you ready to...  ...Military, Intelligence & Operations Support (MIOS) could be the place for...  ...services to our customers in support of their missions...  ...problems. Provide local and remote Technical Support Services for... 
    Remote work
    Work at office
    Local area

    Chenega Corporation

    Arlington, VA
    3 days ago
  •  ...specialization in Automation and AI, Strategic Staffing and Custom Solutions Development, focusing on the core pillars...  ...for the following position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work opportunity; preferred candidate should have the... 
    Remote work

    Optima Global Solutions Inc.

    Washington DC
    4 days ago
  • Hypori, Inc. is looking for a SkillBridge participant to join their Customer Support team in a remote role. This position offers hands-on training in Tier 1 support using ServiceNow and Zendesk, along with learning AWS concepts relevant to troubleshooting. You'll be involved... 
    Remote job

    Hypori, Inc.

    New York, NY
    1 day ago
  •  ...expertise, and proven reliability to support mission-critical federal...  ...Support Technician provides Tier 1 support for AV and IT systems...  ...troubleshooting for AV/IT issues via phone, remote tools, or onsite. • Log and...  ...AV equipment, IT hardware, or customer support roles. • Familiarity... 
    Remote work
    Temporary work
    Work at office
    Local area
    Afternoon shift

    Eastern Shawnee Companies LLC

    Fort Leonard Wood, MO
    2 days ago
  •  ...Job Description Help Desk Specialist I (Tier 1 Agent - External) Background...  ...Antonio, TX Primarily remote, within commuting distance...  ...required14160 Personal Computer Support Technician• Serve as 24x7x36...  ...delivering outstanding customer service and timely problem resolution... 
    Remote work
    Work at office
    Rotating shift
    Afternoon shift

    TEEMA

    Orlando, FL
    8 days ago
  • $45k - $60k

     ...Technologies (myabt.com) is a Tier-1 Microsoft Cloud Solution...  ...and provides enterprise-grade support backed by Microsoft Premier Support...  ..., and healthcare-practice customers, run initial outreach,...  ...first screen to offer. #LI-Remote Requirements Experience... 
    Remote work
    Base plus commission
    Contract work
    Work at office

    Access Business Technologies

    Folsom, CA
    17 days ago
  • $25 per hour

     ...Maximus is looking to hire a Tier 1 Call Center Agent. This position is onsite and requires...  ...: Handles inbound and outbound customer contact including but not limited to voice...  ...Responsible for providing day-to-day technical support to customers for a range of hardware and... 
    Immediate start

    MAXIMUS

    San Antonio, TX
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Tier 1 Customer Support Specialist. Be the first to apply!