Account Manager & Business Analyst (intimate apparel)

Job Description

Position Summary

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The Account Manager/Business Analyst (Walmart) supports the Director, Sales in managing and growing the Walmart business. This hybrid role (Tuesday-Thursday in-office) splits its focus between day-to-day account management for the Girls business unit, including order management, modulars, and new store and remodel sets, and business analysis across Walmart stores and Walmart.com. The ideal candidate is highly organized, analytical, and detail-oriented, with a strong sense of ownership and the ability to manage multiple priorities in a fast-paced environment. We are seeking candidates with mass retail experience who are comfortable working with data and can translate insights into action.

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Key Responsibilities

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ACCOUNT MANAGEMENT (~50%)

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Walmart Order Management

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• Prepare Walmart orders, including ETA confirmation, door count changes, and coordination with replenishment.
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• Write and upload initial set store-level orders at the beginning of each season. 
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• Confirm order receipt and accuracy and manage SSO routing and shipping.
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• Monitor on-time shipping and track orders through to DC receipt.
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• Partner with internal logistics, production, and customer service teams to resolve shipping delays, order discrepancies, and routing issues.
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Modular Management

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• Own the modular process for the business unit, including rack plan review, drawing modulars by floor plan and footage, dimensions, imagery upload, and proofing.
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• Create and proof modular CADs for each footage.
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• Serve as the main point of contact for the Walmart business unit on modular communication.
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• Ensure modular deliverables are accurate and submitted in line with Walmart deadlines.
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New Stores & Remodels

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• Manage new store and remodel sets for the business unit, including assortment, orders, and timing.
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• Coordinate with internal teams to ensure product is allocated and shipped in time for store set dates.
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Team Coordination

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• Provide input to store T&A timelines.
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• Partner with the other Account Manager on shared tasks and serve as backup on modular and order work during peak periods.
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BUSINESS ANALYST (~50%, Stores and Walmart.com)

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Financial Tools

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• Create and maintain financial business tools for stores and Walmart.com in partnership with Sales and Planning leads.
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• Update and maintain sales plans for stores and Walmart.com, including weekly updates.
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• Build and maintain standardized templates and reporting tools for the Walmart team.
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Store & Modular Analytics

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• Run mod assessment and peg productivity analysis to inform upcoming modulars.
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• Deliver post-season modular recaps covering what worked, what to cut, and recommendations for the next set.
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• Analyze store traiting and door-count performance.
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• Pull and analyze POS, inventory, and store-level data from Walmart Retail Link / Luminate to identify sales trends and opportunities.
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Performance Monitoring

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• Support tracking of in-stock, fill rate, and OTIF across stores and Walmart.com.
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• Track deductions and chargebacks, flag trends, and support root-cause resolution with internal teams.
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• Provide ad hoc analysis for Walmart team leadership.
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Qualifications

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• Bachelor’s degree in business, merchandising, finance, supply chain, or related field
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• 3+ years of experience in account management, sales analysis, or planning, supporting Walmart
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• Working knowledge of Walmart systems, including Retail Link / Scintilla; experience with modulars, traiting, and store-level ordering strongly preferred
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• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, formulas, data modeling); Power BI or similar reporting tools a plus
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• Experience with modular/planogram tools and CAD preparation, a plus
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• Familiarity with apparel and replenishment business models
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• Strong analytical skills with the ability to turn data into clear, actionable recommendations
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• Highly organized and detail-oriented, with the ability to manage multiple deadlines in a fast-paced environment
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• Proactive, self-directed, and comfortable serving as a point of contact with retail partners
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• Solid communication skills with a solutions-based approach
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What We Offer

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We offer a comprehensive benefits package to full-time employees, which includes:

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·      Excellent medical, dental & vision coverage

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·      401(k) with a Company match

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·      Paid vacation and holidays (and your birthday off too!)

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·      Employer-funded Health Reimbursement Account

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·      Disability Insurance

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·      Maternity and Parental Leave

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·      Group Life Insurance

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Ariela & Associates is an EEO employer. We provide equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.

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