Senior Manager, Customer Commercialization - Mount Sinai Solutions

Job Description Mount Sinai is one of the largest non-profit health systems in the U.S., with a strong reputation and Top 20 national ranking for quality of care and research/education. Our health system has ~40,000 employees working together to provide high-quality care for millions of patients each year. Mount Sinai Solutions (MSS) is a unique business unit within Mount Sinai created to assemble Mount Sinai's clinical and population health assets into product offerings (e.g., centers of excellence, worksite health centers, navigation) and sell the product offerings to individuals, plan sponsors or companies via multiple channels (e.g., direct to employer, strategic partnerships). MSS is a strategically important business unit within Mount Sinai and is looking for team members who: Are comfortable “playing up” and “playing down” as needed to accomplish business objectives Work productively amidst ambiguity Thrive in fast-paced work environments Seek to improve the status quo MSS seeks a Senior Manager who will support the development of existing accounts and new go-to-market strategy. The Customer Senior Manager will support the sales of our specialty care, population health, and customer service assets into health care service offerings that offer the best customer value in the market. This work includes: Supporting Mount Sinai Solution’s go-to-market strategy Supporting and developing Sales Operations Developing Sales resources in support of expanding the Sales pipeline Cultivating and supporting existing customer accounts and Channel Partnerships The Customer Senior Manager is a highly visible role that will build account growth strategies and have significant opportunities to engage with senior leadership across the Mount Sinai Health System. The Senior Manager will also interface with key stakeholders from across the local, regional, and national healthcare market. They will own the end-to-end process from developing a strategy and business plan to the initial execution and ongoing management of business opportunities, including external partnerships where relevant. Qualifications Education and Experience Bachelor?s Degree required; Master?s in related field preferred Minimum of 4 years of professional experience in the health care industry Experience with leading strategy & management consulting firm(s), benefits consulting firm(s), and/or payer(s) a plus Proven experience in strategic account management, business development, or sales, ideally within the healthcare industry is a plus Demonstrated success managing high-revenue accounts and driving growth through innovative strategies is a plus Familiarity with employer-sponsored health plans, Union Health Funds, or similar healthcare customer segments is a plus Experience in a fast paced, corporate environment Additional Skills and Qualities Expertise in using Microsoft PowerPoint in developing presentations Strong communication and presentation skills Self-motivated team player Passion for health care as evidenced by academic or personal pursuits and professional experience Non-Bargaining Unit, M1V - MSS Specialty Care Direct - MSH, Mount Sinai Hospital Responsibilities Go-to-Market Strategy Develop account growth strategies including leading activities related to developing our go-to-market strategy, inclusive of market segmentation and channel partnership strategy Sales Operations Support and develop sales operations, inclusive of sales resources, pitch decks, and sales lifecycle support from contracting through implementation Channel Partnerships Cultivate and support channel partnerships as part of sales pipeline expansion Manage existing prospects through sales lifecycle Account Management Growing revenue from existing customer base Other duties as required Work collaboratively across MSS Product, Operations, and Analytics teams Work across Mount Sinai Solutions and Mount Sinai Health System to deliver innovative solutions for About Us Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report\'s Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children\'s Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation Statement Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $160000 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. #J-18808-Ljbffr Mount Sinai Health System