Senior PM, CRM Voice AI (Enterprise Voice)
ServiceNow
ServiceNow is seeking a Product Manager for CRM Voice AI in New York to lead two enterprise pods from design to go-live, shaping the platform roadmap and delivering customer value.
You will own both customer outcomes and the product learning, while building tooling for evaluation, analytics, and deterministic agentic patterns, collaborating with engineers and stakeholders across teams. This role offers exposure to production voice AI across industries and a direct seat at the platform table.
#J-18808-LjbffrVacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Senior PM, CRM Voice AI (Enterprise Voice) in New York, NY vacancy
- ServiceNow is seeking a senior product manager to lead voice AI pods, aligning customer outcomes with platform learning. You will own end-to-end conversation... ...product assets. You will engage directly with enterprise customers, shaping the roadmap, and delivering high-...Senior
$190.9k - $334.1k
Company DescriptionAbout the Team:CRM Voice AI builds autonomous voice agents for customer service... ...unit, shipping production voice AI with enterprise customers today and scaling aggressively... ...learning that comes from it. Every PM on this team runs at least one pod directly...SeniorCRMWork at officeRemote workFlexible hours$143.2k - $243.4k
Company DescriptionAbout the Team: CRM Voice AI builds autonomous voice agents for customer service... ...unit, shipping production voice AI with enterprise customers today and scaling aggressively... ...learning that comes from it. Every PM on this team runs at least one pod...SeniorCRMWork at officeImmediate startRemote workFlexible hours$250k - $350k
...Assist is Hopper's agentic AI assistant for travel,... ...bookings over chat and voice for some of the world's... .... We're looking for a senior full stack engineer to... ...and compliance plumbing enterprise partners audit,... ...building customer service, CRM, contact center, or workflow...SeniorCRMWork experience placementLocal areaRemote workWork from homeRelocation package- ...Retell AI is seeking a Technical Success Engineer to join our remote team. You’ll partner with enterprise customers to get voice agents live, debug production issues, and translate learnings into product improvements. Collaborating with Engineering, Product, and Customer...CRMFull timeContract workRemote work
$140k - $160k
...to say next. You'll know the frontier of voice AI well enough to tell us what to replace.... ...calls and hands a clean lead to the clinic's CRM. Clara is already taking real... ...not an engineering project. This is a Senior-level role: you set the direction for this...SeniorCRMRemote work- Litify is building an AI Call Intelligence suite that turns everyday client and case conversations into... ..., usable work product — and, increasingly, AI voice agents that can hold those conversations themselves. This Senior Product Manager will own that product line end to...Senior
- ...ElevenLabs is seeking a founding Account Executive to drive revenue with strategic enterprise accounts in Saudi Arabia. You will identify high-value opportunities, negotiate complex contracts, and close deals in collaboration with the Growth team. You’ll work closely...SeniorRemote work
- ...Associate - Customer Care - Non - Voice Job Description Ready to turn... ...adapt to change, we lead it. AI and digital innovation are... ...technology solutions to help global enterprises work smarter, grow faster, and... ...customer interactions using CRM tools (e.g., Zendesk,...SeniorCRMFixed term contractRemote workShift work
- ...The OpportunityWe are seeking a Software Engineer to join our Enterprise AI team, a new, vertically focused business unit dedicated to solving... ...scale to new menusPush the very boundaries of LLMs and voice AI technology to solve one of the technology industry's historically...Senior
- ...a strategic Account Executive to drive revenue from strategic enterprise accounts in Saudi Arabia. You will identify opportunities, negotiate... ...with stakeholders, demonstrate a deep understanding of Voice AI, and report on KPIs weekly. This remote-friendly role is open...Remote work
- ...to keep you safe and private in the age of AI. 600k+ paying members already use Cloaked... ...data removal from broker sites, and an AI voice agent that screens calls before they ring... ...About the Role We're looking for a Senior Software Engineer to join the Call Guard...SeniorFull timeRemote workHome officeFlexible hours
- ElevenLabs is seeking a Solutions Engineer to scale our voice AI platform for enterprise customers. You will collaborate with sales to refine technical demos, architect integrations, and build self-service tools that empower customers to deploy solutions effectively. You...
- ...Testing Site - JPMC in New York seeks a Senior Associate UX Conversation Designer to shape... ...blend business needs, user insights, and AI to design the conversational experience across... .... You will lead end-to-end design of voice-first flows, collaborate with ML and UX researchers...Senior
- ...Cloaked is building a cyber expert at your side, with a real-time voice AI product called Call Guard. We seek a Senior Software Engineer to own major parts of the stack, from voice agent design to adversarial robustness, in a fast-paced, privacy-focused environment. You...SeniorRemote work
- Slang AI in New York City is seeking an experienced Product Manager to own multiple product areas or a critical, company-leading domain. You’ll drive discovery, shape strategy, and partner with engineering, design, and data teams to turn insights into shipped features...Senior
- ...Agency seeks an experienced Romanian voice actor for a freelance AI trainer project. You will record scripted material in Romanian, evaluate AI outputs for linguistic accuracy and naturalness, and provide feedback on pronunciation, tone, pacing, and regional variation...SeniorFreelanceRemote work
- ...seeks a Principal Solution Architect to define and govern enterprise-wide architecture across CRM, marketing tech, and customer service platforms. You... ...role emphasizes Salesforce CRM leadership, Adobe marketing platforms, and AI-native transformation #J-18808-Ljbffr...SeniorCRM
- ...Meridial is looking for experienced voice actors for a Freelance AI Trainer Project. This remote role involves recording voice material and evaluating AI outputs to enhance the naturalness of speech technologies. Candidates should have a high-quality recording setup and...SeniorHourly payFreelanceRemote work
- HireTalent is seeking a Senior Conversational Designer to lead the redesign of voice and chat experiences. You will migrate from legacy IVR to Google Dialogflow CX, architect NLU-driven flows, and build scalable design systems with cross-functional partners. You will analyze...SeniorRemote job
- Instagram is seeking a senior content design leader to own and evolve content standards across human-facing experiences and AI workflows. You will define voice, tone, naming, terminology, and information architecture while codifying reusable content patterns for product...Senior
- ...Taxo is seeking a Senior Software Engineer to own the voice runtime and deliver real‑time voice AI capabilities in healthcare conversations. You’ll ship and operate speech, turn-taking, and tool orchestration with EHR integrations, reporting to the CTO. You will own observability...Senior
- Blexr is seeking a Senior Content Engineer to own the editorial and technical direction for one of our flagship slots brands. You will define a single tone of voice, establish standards for content and prompts, and lead content product initiatives that turn content into...Senior
- New York Life is seeking a Product Owner to own NYL360 AI Assistant and Voice Avatar capabilities, partnering with Google and Obin to prototype and scale AI features. You will bridge POs with design and engineering, upskill peers, and drive a cohesive NYL360 roadmap across...Senior
- ...Taxo in New York City is hiring a Senior Software Engineer (Voice AI) to own and evolve voice-runtime services for healthcare conversations. You will ship real-time voice agents, connect speech, LLM, and telephony workstreams, and drive reliability, latency, and user...Senior
- ...Meridial is looking for a skilled Czech Voice Actor for a Freelance AI Trainer Project. The role involves recording scripted material and assessing AI outputs to enhance voice models. Candidates must have a strong voice acting background and a high-quality recording setup...SeniorHourly payFreelanceRemote work
- ...Meridial is seeking a Lithuanian Voice Actor for a Freelance AI Trainer Project to contribute to the development of AI technology. This remote role focuses on delivering high-quality training data by recording scripts, evaluating AI outputs, and collaborating on design...SeniorHourly payFreelanceRemote work
$180k - $220k
...Senior Software Engineer (Voice AI) Location: New York City | In-office The Mission “Leading healthcare into the agentic era.” Every day, patients call their clinic to schedule an appointment, ask a question, or request a prescription refill. Behind each conversation...SeniorWork at office- Deepgram is seeking a Mid Market/Enterprise Account Executive to drive new customers and revenue for our voice AI platform. You will build a robust pipeline, work with Marketing, SDRs, Sales Ops, and Sales Engineers, and articulate value across ASR solutions. You will...
- Agency is seeking a seasoned Japanese voice actor to contribute to the AI training data for next-generation voice models. This remote contractor role involves recording Japanese scripts, evaluating AI-generated outputs for linguistic accuracy, and annotating errors to improve...SeniorRemote jobFor contractors
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior PM, CRM Voice AI (Enterprise Voice). Be the first to apply!
Related searches
- senior living New York, NY
- senior assistant director New York, NY
- senior associate vice president New York, NY
- senior app developer New York, NY
- senior manufacturing engineer New York, NY
- senior ml engineer New York, NY
- senior data analyst New York, NY
- senior manager strategic partnerships New York, NY
- senior executive director New York, NY
- senior financial systems analyst New York, NY



