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Senior PM, CRM Voice AI (Enterprise Voice)

ServiceNow

ServiceNow is seeking a Product Manager for CRM Voice AI in New York to lead two enterprise pods from design to go-live, shaping the platform roadmap and delivering customer value.

You will own both customer outcomes and the product learning, while building tooling for evaluation, analytics, and deterministic agentic patterns, collaborating with engineers and stakeholders across teams. This role offers exposure to production voice AI across industries and a direct seat at the platform table.

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Vacancy posted 14 hours ago
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