Inside Sales Representative
Dixie Electric, Plumbing, Air, and Doors
Job Description
Job Description
Description:
The Inside Sales Representative position serves as a revenue-generating function that bridges the gap between customer service, operations, technicians, comfort advisors, and leadership. Through structured follow-up, opportunity management, and customer engagement, the department creates additional revenue opportunities while improving customer experience. You have great communication and strong customer service skills.
- Recover missed revenue and follow up on technician recommendations.
- Develop and maintain strong relationships with existing and prospective customers.
- Maintain accurate customer records, notes and sales scheduling, within the company’s CRM
- Assist customers with product selection, specifications, pricing, and availability.
- Assist customers with financing applications
- Coordinate with multiple teams, trades and locations
- Track sales opportunities and keep customer records current.
- Meet or exceed established sales goals and performance targets.
- Support comfort advisors with customer follow-ups as needed
- Perform other duties as assigned.
- High school diploma or equivalent required; additional sales or business training preferred.
- Previous inside sales, customer service, or sales support experience preferred.
- Experience in a trade-related industry, such as electrical, HVAC, plumbing, construction, or industrial supply, is a plus.
- Strong communication, customer service, and relationship-building skills.
- Basic computer proficiency, including Microsoft Office and order management systems.
- Ability to multitask, prioritize workload, and work in a fast-paced environment.
Vacancy posted 15 days ago
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