Sales Support Associate

Job Description

Job Description

Sales Support Associate Central Ohio (New Albany, Ohio office)
Southeastern Equipment Company ONSITE ROLE

Position Overview

Southeastern Equipment Company is seeking a detail-oriented, highly organized, and tech-savvy Sales Support Associate to join our growing team. Thisposition requires candidates to reside in the Central Ohio area.

In this role, you will serve as a critical partner to our sales and PSSR teams by managing the administrative and operational work that keeps deals moving efficiently from quote to close. You will play a key role in document management, sales preparation, equipment research, pricing, sales packet creation, sales process management, and ensuring every transaction is accurate, compliant, and completed on time.

If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in precision and follow-through, this is an excellent opportunity to make a meaningful impact.

Primary Responsibilities:

Sales Process Support

• Support the Regional Sales Manager and Sales/PSSR teams with administrative functions related to equipment sales.
• Prepare contracts, sales packets, finance documents, and supporting paperwork
• Create, quote, update, and close opportunities in HubSpot.
• Research equipment availability, pricing, and attachment compatibility
• Verify trade information, customer account details, tax status, insurance documentation, and credit approvals
• Ensure complete and accurate documentation prior to invoicing and funding

Equipment & Inventory Coordination

• Determine whether equipment is SEC stock or requires special ordering
• Submit new equipment and attachment orders to Purchasing
• Release SEC equipment and attachments from branch locations after confirming availability and commitment status
• Assist Parts with identifying serial numbers for equipment and attachments

Trucking & Logistics

• Create trucking requests and send them to trucking manager via Vsimple.
• Coordinate with the Trucking Manager for internal deliveries

Documentation & Compliance

• Provide warranty information and buyer guides to customers
• Ensure compliance with state tax laws, title requirements, and sales regulations
• Maintain organized digital documentation for commissions and sales
• Track required documents for commissions and final sale processing

Team Collaboration

• Maintain Vsimple for accuracy
• Participate in meetings, training sessions, and cross-functional coordination with Purchasing, Finance, Warranty, Sales, and Operations teams
• Serve as the bridge between departments to ensure seamless transaction flow

Key Performance Metrics

• Accuracy of documentation submitted to Corporate
• Quote Turnaround Time
• First in First out with equipment inventory

Qualifications:

Preferred Education & Experience

• Post-secondary education (Community College, University, Trade School) or professional development in business, sales, or office administration preferred
• 6 months to 3 years of administrative experience
• CRM experience preferred, especially HubSpot
• Strong working knowledge of:
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Teams
  • Electronic Signature Software's

Skills for Success

• Exceptional attention to detail
• Strong organizational and time management skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong communication and follow-up skills
• Self-problem-solving mindset
• Ability to work collaboratively across multiple departments

Our Culture

At Southeastern Equipment Company, we create relationshipsnot transactions.

Our Mission

Through high levels of customer service, we provide solutions and expertise to help customers move material and build the future.

Our Core Values

• Passion- Highly Engaged, problem solver and solution focused, driven towards achievement, excitement about our customers, industry, and products
• Hustle- Willing to apply extra effort and work, prepared for a challenge, discovers creative solutions, takes personal responsibility for actions and outcomes
• Customer Focused- We are engaged in our customers' business, focused on delivering outcomes for our end users, personalized and individual approach
• Thoughtful- Take a pause before replying, compassionate and understanding, treat others fairly and respectfully, striving to balance the 3 wins (customer, company, employee)

If these values reflect how you work and lead, we'd like to meet you.