Product Manager, API Integrations (Remote)

Product Manager, API Integrations

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Product Manager, API Integrations.

RainFocus cares about its employees, customers, and the world in which we live. Our amazing teams serve Fortune 500 companies like Adobe, Cisco, IBM and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our industry leading platform at events around the world. Come be a part of a company that is changing the market! it will be challenging, fun and exciting!

About the Role:

RainFocus is reinventing how people plan, manage, participate and understand events. The Product Manager role plays a critical role in driving our company forward by leading a product team in establishing a vision and delivering high quality and well thought out solutions that our customers will love. If you have a passion for building products the right way, we need you!

This role is for a motivated and detail-oriented Product Manager to join our growing product team, focusing specifically on integrations. In this role, you will play a crucial part in expanding our platform's capabilities by building and managing seamless integrations with third-party applications and services. You'll work closely with engineering, design, and partner CS teams to define requirements, prioritize features, and deliver impactful integration solutions. This is an excellent opportunity for a budding product manager to gain hands-on experience in a fast-paced, collaborative environment. This role may be filled at a Jr. PM level depending on experience.

Essential Responsibilities:

• Assist in defining and maintaining the API integrations roadmap by synthesizing market research, competitive analysis, internal and external customer feedback, and business priorities
• Own API integrations strategy end-to-end: gather and document custom requirements, author user stories and acceptance criteria, and maintain comprehensive technical specifications and documentation
• Take on the role of product owner for the team manage the backlog, plan sprints, and drive execution in an agile environment
• Act as the connective tissue between engineering, design, UX, CS, and partner teams to ensure smooth integrations development, communication, and launch
• Monitor integrations performance and usage metrics; identify improvement opportunities and drive resolution of issues and bugs
• Conduct ongoing market and competitive research to surface new integration partners and best practices
• Communicate progress, priorities, and challenges clearly to internal and external stakeholders across all levels
• Partner with product marketing to plan and execute go-to-market for new integrations and features
• Champion quality by validating that delivered features meet requirements, design intent, and customer expectations and enable internal teams through training and documentation
• Leverage AI tools to streamline product and development workflows, accelerate documentation and research, and continuously improve quality across the team

Qualifications:

• Excellent written and verbal communication skills, with the ability to translate technical concepts for varied audiences
• Strong technical aptitude able to quickly learn complex software systems and understand how different users engage with them
• Experience partnering with internal stakeholders and external customers to gather requirements, align on outcomes, and deliver integration products that solve real business problems
• Proven ability to identify product gaps and deliver clear, data-informed recommendations for improvement
• Comfortable managing multiple priorities independently while collaborating effectively across teams and functions
• Experience in a SaaS environment; Agile/Scrum or Kanban experience preferred

Desired Skills & Experience

• Experience with API documentation and testing tools
• Familiarity with common integrations protocols (e.g. REST, SOAP)
• Knowledge of data mapping and transformation concepts
• Experience working with external partners
• A general understanding of databases

Personal Characteristics: The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:

• Team-player
• Self-motivated
• Strong Communicator

Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.

As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.