Senior Technical CX Engineer: Escalations & Bugs
Harvey
Harvey is seeking a Senior Technical CX Specialist in the United States. This role focuses on owning a high‑volume support queue, serving as the primary escalation point for complex technical issues, and working closely with Product and Engineering. You will mentor peers, surface patterns from escalations, and translate learnings into scalable improvements that raise the team's technical bar. The position emphasizes ownership and impact without moving into people management. #J-18808-Ljbffr
Vacancy posted 5 days ago
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