ATD Flight Operations Desk Assistant

Flight Operations Desk Assistants

UAA's Aviation Technology Division (ATD) is seeking Flight Operations Desk Assistants (ODAs) to support the day-to-day operations of the Flight Operations department. There are two levels within this labor pool: ODA Level I and ODA Level II, each with distinct responsibilities and minimum experience requirements as noted.

These Student Assistant positions are required to work flexible hours, which will be based around your class schedule. Hours may include mornings, evenings, nights, and weekends, depending on department needs and your availability. Exact hours to be coordinated between employee and supervisor, up to 20 hours per week while classes are in session during the academic year and up to 40 hours per week during the summer.

To thrive in this role, the successful candidate will meet the following criteria:

• Knowledge of professional-level office methods and practices.
• Customer service skills and the ability to communicate effectively both orally and in writing - to include performing proofing and editing tasks when situations dictate.
• Basic knowledge of computer operations and ability to use Microsoft Office Suite to include Word, Excel, PowerPoint, and Access; web-based databases; Google Applications; and email programs.
• Knowledge of cash handling and deposit preparation processes.
• Ability to use discretion and maintain confidentiality.
• Multi-tasking and prioritization skills and abilities.
• Knowledge of filing systems and processes.

ODA Level I:

• Familiarity with aviation-scheduling or aviation-accounting software programs preferred.
• Introductory level understanding of weather, flight tracking, and aviation information applications.
• Basic ability to operate a two-way radio.
• Basic level understanding of FAA regulations associated with a flight training organization.

ODA Level II:

• Familiarity with aviation-scheduling or aviation-accounting software programs required.
• Beginning/Intermediate level understanding of weather, flight tracking, and aviation information applications.
• Proficient skill level using web-based databases, Google Applications, Banner, and Blackboard.
• Demonstrated experience operating aviation-related two-way radio systems.
• Beginning/Intermediate level understanding of FAA regulations associated with a flight training organization.
• Ability to provide direction/instruction to others in a lead capacity.
• Evidence of ability to independently draft business correspondence such as letters, memos, instructions/check lists, etc.

Minimum Qualifications:

REQUIRED To be eligible for student employment, an applicant must:

• Be enrolled in the University of Alaska system with a minimum of six credit hours in the current semester of employment; or
• Have been enrolled the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters; and
• Have at least a 2.0 cumulative grade point average (GPA) or approval from the Vice Chancellor of Student Affairs or their designee.

ODA Level I and II:

• Familiarity with office machines (copiers, printers, credit card machine, and computers).
• Customer service background working with diverse populations.

ODA Level I:

• 6 months clerical experience.
• Documented cash handling experience to include issuing receipts.
• High School diploma or the equivalent and 1 semester of college experience.

ODA Level II:

• 12 months clerical experience within an Aviation environment.
• 6 months experience performing in a lead capacity among peer employees.
• Documented cash handling experience to include issuing receipts.
• High School diploma or the equivalent, minimum of 1 academic year of successful college coursework, and actively pursuing an aviation-related degree.

Preferred:

• ODA Level I: Introductory (3-6 months) office/administrative experience.
• ODA Level II: Beginning (6-12 months) office/administrative experience with a background in the aviation education or industry.

Position Details:

This position is located on the Aviation Technology Complex at Merrill Field Airport in Anchorage, AK. Pay is $15.26/hour.

This recruitment is open to undergraduate students only.

Special Instructions to Applicants:

Please attach a resume and cover letter to your application.

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer.

If you have any questions regarding this position, please contact Cassie Martin, Director of Flight Operations, at View email address on click.appcast.io.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at View email address on click.appcast.io.

The University of Alaska ( is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination ( against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.