Senior Case Study Proctor - 6385704

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Role Overview As a Case Study Senior Proctor , you will be at the front lines of cutting‑edge research, responsible for executing case study sessions with connected devices and absolute precision. You will be the guardian of data integrity, ensuring every session adheres strictly to established study protocols. You will serve as a professional guide for participants while maintaining peak performance of hardware, including sensors and wearables—to guarantee the capture of high‑fidelity research data. This role is ideal for someone who balances technical troubleshooting skills with a professional, participant‑focused demeanor. You will ensure that every byte of data collected meets the highest standards of quality, confidentiality, and safety. Key Responsibilities Protocol Execution: Conduct case study sessions in strict accordance with approved study designs and research protocols. Participant Management: Provide clear, concise instructions for participants to ensure they understand procedures and adhere to study requirements. Environment & Equipment Setup: Prepare, calibrate, and organize collection equipment, connected devices, and physical/remote environments prior to each session. Quality Control: Monitor data streams in real time, making protocol‑compliant adjustments to maintain data integrity and prevent loss. Data Security: Perform secure data uploads using authorized systems, verifying successful transfer and storage while maintaining strict participant privacy. Issue Resolution: Identify and report hardware, software, or procedural glitches. Perform basic troubleshooting and elevate complex issues to Tier 2 support. Compliance: Adhere to all safety guidelines and data confidentiality standards, ensuring prompt reporting of any incidents or deviations. Operational Readiness: Maintain flexibility to support urgent or ad‑hoc case study needs within defined service levels. This role is 100% onsite at our client's office in San Francisco. Basic Qualifications Minimum 2 years of work experience. Protocol Precision: Proven ability to follow complex, detailed research or technical protocols without deviation. Technical Troubleshooting: Hands‑on experience troubleshooting hardware sensors and software interfaces. Data Management: Proficiency in secure file handling procedures and data upload systems. Environment Preparation: Skill in setting up physical spaces and technical equipment for optimal performance. Documentation: Ability to maintain accurate logs and generate clear, concise issue reports. Communication: Exceptional verbal communication skills, specifically the ability to explain technical tasks to non‑technical participants. Composure: A calm, professional demeanor, especially when working under time constraints or handling technical delays. Attention to Detail: High situational awareness to catch subtle errors in case study or participant behavior. Integrity: Unwavering commitment to ethics, confidentiality, and data security. Flexibility: Adaptability to support shifting schedules and evolving study needs. High School Diploma / GED. Compensation and Benefits Compensation at Accenture varies depending on a wide array of factors, including specific office location, role, skill set, and level of experience. Accenture provides a reasonable range of compensation for roles that may be hired. The position in California offers a weekly hourly salary range of $57.91 to $67.91. Accenture Flex offers a market‑competitive suite of benefits including medical, dental, vision, and long‑term disability coverage, a 401(k) plan, and paid time off. Equal Employment Opportunity Statement Accenture is an EEO and affirmative action employer of females, minorities, veterans, and individuals with disabilities. We believe that no one should be discriminated against because of age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by federal, state, or local law. Accommodations Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Other Employment Statements Applicants for employment in the US must have work authorization that does not require sponsorship of a visa for employment authorization in the United States. Candidates currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. At Accenture, a criminal conviction history is not an absolute bar to employment. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please read the required local notice. Please read Accenture’s recruiting and hiring statement for more information on how we process your data during the recruiting and hiring process. #J-18808-Ljbffr Accenture