Employee Relations
Globalchannelmanagement
Job Description
Job Description
Employee Relations needs 3-5 years of employee relations experienced, experience conducting investigations, strong knowledge of employment laws, and experience with ER case management systems
MUST:
- PHR or SPHR certification
- Bilingual in French and/or Spanish
- Demonstrated ability to handle extremely difficult or volatile situations/individuals effectively
- Ability to conduct investigations in a neutral manner
- Demonstrated ability to use sound judgment and maintain confidentiality
- Strong organizational skills and attention to detail
- Knowledge of Federal and State Employment Law
DUTIES:
- Utilize exceptional active listening skills to issue spot and ask appropriate follow up probing questions.
- Assume lead investigative role for concerns of mid-level/risk complexity, as well as corrective actions and terminations.
- Investigate issues by assembling all relevant facts, interviewing case critical witnesses, reviewing similar cases, and using knowledge, judgment & experience to recommend a course of action to brand leadership.
- Handle complex and emotionally charged issues with composure by addressing the situation objectively and without bias
- Consult with managers in writing and deliver feedback in a manner that motivates employees to improve, while also providing solid documentation for terminations (if needed).
- Ensure Company policies and practices are followed consistently and fairly.
Vacancy posted 3 days ago
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