Account Associate

DESCRIPTION

NextLot, a Raleigh, NC - based, Inc. 500 company, provides a disruptive technology platform for online auctions. The company is seeking a responsible and motivated self-starter who is passionate about traveling to see new places, maintaining client relationships, providing superior customer service, and joining a vibrant team of professionals. In short, Account Associates are instrumental in helping clients successfully run online auctions across North America.

This is a full-time remote position requiring regular travel. The candidate must be based in North Carolina. There are opportunities to collaborate in-person as well.

RESPONSIBILITIES

• Primary responsibility is to independently travel and implement NextLot’s software at live auctions across North America. Set your own work schedule while on-site and prioritize work responsibilities at your discretion to deliver the best solution for successful auctions.
• Consult with customers while on-site at auctions and execute your independent judgment to customize NextLot’s software solution and services to their needs.
• Independently devise account strategies to build and grow relationships with clients to help them run more successful online auctions and upsell additional services.
• Determine the best client solutions based on your toolkit of system and industry knowledge and what has been successful for other customers.
• Take ownership and ensure the successful operation of clients’ online auction functions, which are a core component of their general business operations.
• Implement NextLot’s industry-changing technology based on specific client needs in order to successfully facilitate tens of millions of dollars in auction transactions annually.
• Actively be a part of NextLot’s vibrant internet culture.
• Other duties as assigned.

QUALIFICATIONS

• BA/BS degree
• 0-3 years of work experience
• Willingness to travel independently 12-16 days out of the month
• Some weekend work is required
• When you are NOT traveling, you aren't usually expected to perform work on behalf of the company. People in this role typically get 10-15 days off per month, many of which are during the week.
• Outgoing, fun personality
• Desire to learn and contribute to the growth of the company
• Ability to multi-task effectively
• Attention to detail and high level of concentration over extended periods of time
• Ability to work in a fast-paced environment

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• Work hours are normally 9:30-5:30. Work outside these hours will be required from time to time to support business operations 
• Ability for frequent travel via car and/or plane to support in person auction needs