Assistant Maintenance Coordinator

Defined Role The Assistant Maintenance Coordinator is responsible for the short-term asset preservation of real estate assets within an owner’s portfolio. In doing so, the AMC is required to assess all work orders, ensuring there is enough information to assign and complete the work order to the standards of the maintenance department. The MC will provide communication to residents, owners, and pod team members through the work order life cycle and will make long-term asset preservation recommendations to the project management team. Responsibilities Billing Invoice Management Oversee the end-to-end billing process for maintenance and property-related services across the residential portfolio. Review, verify, and process vendor invoices to ensure accuracy, completeness, and compliance with company policies and owner guidelines. Monitor billing workflows to ensure timely invoice approvals, payment processing, and cost allocation to the appropriate properties and accounts. Investigate and resolve billing discrepancies, vendor payment issues, and invoice exceptions in a timely manner. Develop and maintain operational benchmarks for billing accuracy, processing efficiency, cost control, and vendor compliance. Operations Management Create and maintain an efficient operation with established benchmarks for standards, cost, quality, labor, material, safety, and housekeeping of materials. Monitor the maintenance dashboard to ensure the assignment of all new work orders and follow through on all existing work orders. Assess all work orders and ensure enough information for completion in order to correctly assign to the right vendor. Conduct regular property inspections to identify maintenance needs and ensure compliance with safety standards. Vendor Management Liaise with internal maintenance technicians, external contractors and vendors to ensure timely and quality service delivery. Gather all information and communicate clearly to vendors, ensuring rapid response time. Maintain maintenance metrics on a daily, weekly, and monthly basis to understand performance and evaluate for future improvement. Develop and implement a preventative maintenance program for capital expenditure items. Implement and maintain an inventory system of equipment, supplies, and parts. Project Management Provide information to the project management department / Account Managers in order to proactively make necessary and recommended long-term repairs. Stay current on subject matter trends, technology, and operational efficiencies and implement when appropriate. Work within set spending limits per property based on company and owner criteria. Perform other maintenance duties as requested. Education Requirements High school diploma or equivalent preferred. Work Environment Position is primarily located in a well-lit office environment or in the field. Equipment Operated Standard office equipment including computers, fax machines, copiers, telephone, calculators, etc. Maintenance equipment, supplies, and parts. Mental/Physical Requirements While performing the duties of this job, the employee is regularly required to talk or listen. May be some physical requirements. Compensation Competitive, based on experience and market standards. Equal Opportunity Employer Auben Realty is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, or any other protected status, ensuring fair employment practices across all aspects of our organization. Disclaimer The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity. #J-18808-Ljbffr Auben Realty Augusta