Sales Operations Specialist
$75k - $80kGen II Fund Services
We are looking for a skilled and motivated Sales Operations Specialist to work with our Gen II Digital team, managing our software clients across a variety of solutions, such as: * An investor portal that helps fund sponsors increase productivity and communicate better with their investors. * An analytics platform that allows clients to analyze fund data across numerous metrics and performance KPIs. * A data integration toolset which allows clients to integrate Gen II fund admin data with both in-house and third-party platforms. * Electronic subscription software. This electronic subscription software is an easy-to-use tool for investors to quickly complete their paperwork electronically for investing in a sponsors’ fund, deal, coinvest or other types of investments. The ideal candidate brings a mix of Salesforce expertise, project management skills, invoicing and billing experience and strong business acumen. They will help optimize cross-functional collaboration, optimize our revenue and billing processes, and drive operational efficiency. This is a pivotal role in the future of Gen II technology growth strategy. Our software serves 300 clients with over $1 trillion of assets under management and 45,000 LPs.
PRIMARY RESPONSIBILITIES WILL INCLUDE:
* Oversee Salesforce data accuracy, reporting, and analytics to aid business decision-making. * Create dashboards and reports that deliver actionable insights on key metrics like pipeline health, sales speed, and customer acquisition costs- Prepare and track client billing and accounts receivables.
- Manage Salesforce workflows, dashboards, and system integrations
- Create and update accurate documentation to track changes and updates in the
- 2-4 years of experience in sales operations or a related role.
- Minimum 1 year of Salesforce experience required.
- Experience with outreach.io or similar sales engagement tools is preferred
- Bachelor's degree required.
- High attention to detail and accuracy.
- Customer focused, technical skills, professional accountability, teamwork,
- Has a strong ability to take initiative.
- Thrives in a fast-paced environment and is comfortable with change.
- Excellent written and verbal communication skills, including strong
- Business Acumen with knowledge of SaaS business models.
- Ability to thrive in a team environment and work independently.
$75k - $80k
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