Medical Receptionist

Medical Receptionist - Concierge Medicine Arlington, VA

Pay From: $22 per hour

MUST:

• Experienced Patient Care Coordinator or Medical Receptionist
• Must have 2 plus years of current Patient Care Coordinator experience
• Must have experience scheduling appointment
• Must have experience with EMR; Knowledge EMD is highly preferred
• Must have strong computer skills with Microsoft Office
• Must have strong attention to detail
• Must have strong organizational skills
• Must have strong verbal and written communication skills
• Spanish and English speaking is highly preferred
• Family Medicine experience is highly preferred

DUTIES:

• Use a multi-line phone system to answer and appropriately route all incoming calls.
• Conducts follow up calls to patients to discuss the patient's progress and address any concerns
• Refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the appropriate staff member.
• Ensure that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
• Assist with daily monitoring of inventory levels of all clinical and office supplies
• Daily scanning and uploading of documents in Patient files
• Trains additional staff on daily procedures when requested by the office manager and/or physician
• Participates in clinic marketing efforts and provides ongoing support to promote clinic profitability and success
• Prepares laboratory order forms
• Obtains patient laboratory results
• Assists physician or mid-level practitioner with patient referrals to other healthcare professionals
• Documents patient progress notes in the patient chart and/or EMR
• Performs other clinical duties as required
• Conducts follow up calls to patients to discuss the patient's progress and address any concerns

*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.